Orbi blocking Candy Crush with Facebook?

[Quincy56]

We just tried connecting Candy Crush on two iPads to Facebook.  The app said it could not connect.  The iPads have cellular, so we disconnected from our WiFi (Orbi) and we could connect just fine. 

It seems the Orbi's are blocking access.  Security is disabled.  Why would these devices block access if security is disabled? 

John

[FURRYe38]

What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

Is this the only app that seems to be blocked? 

[Quincy56]

Router Firmware Version
V2.3.1.60 

So far this seems to be the only thing we noticed being blocked.  However on my iPad just now it seems to be working again.  

[FURRYe38]

What is the Mfr and model# of the ISP modem the NG router is connected too?

[Quincy56]

It is a Netgear CM700 (owned) on Spectrum cable internet

[FURRYe38]

Ok, just checking for any router at the modem. Your good here. 

Might try a factory reset and setup the RBR from scratch as a last resort if this happens again...