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Forum Discussion
CJGaither
May 24, 2019Aspirant
Orbi blocking websites, Frontier Quantum Gateway
I have Frontier internet service via a Quantum Gateway router. I attached an Orbi router and two satelittes and the system worked fine for almost a year until last week. I cannot load most websites. ...
michaelkenward
May 25, 2019Guru - Experienced User
CJGaither wrote:
So I reattached the Orbi, turned off the wifi on the Gateway and again the websites will not load
What is this "Gateway"?
If it is also a router, simply turning off the wifi does not disable the router bit.
Two routers on your network can cause headaches. For example, you can end up with local address problems. Among other things, the other router can misdirect addresses that the Netgear router usually handles, such as routerlogin.net or the usual IP address for a router, 192.168.1.1.
This explains some of the other drawbacks.
What is Double NAT? | Answer | NETGEAR Support
Unless you have specific reasons for using two routers – to create two separate networks for example – it is often easier to use just one router and then to set up the second router as a wifi access point. Netgear advises this, as does just about every site you will visit.
It may be possible to put the modem/router into modem only (bridge) mode and then to use the second device as the router.
A lot of people use Orbi routers in AP mode.
CJGaither
May 31, 2019Aspirant
It worked for almost a year with just the wifi turned off on the Frontier FIOS Quantum Gateway (just the name Verizon gave their router). I did learn that FIOS does not use modems. The ONT (Optical Network Terminal) which is in my garage performs the same function as a modem. So not sure how that affects my setup. The Orbis have all begin unplugged for over a week now and I turned on the wifi for both 2.4 and 5 on the Frontier FIOS Quantum Gateway so that I could have internet for my housesitter while I was gone for a week. I'm not sure if I should try again by turning off the wifi on the Frontier FIOS Quantum Gateway, plugging in the main Orbi only and testing, then add the Orbi satellite. For some reason the Orbi was blocking websites from loading, most secure sites.
- FURRYe38May 31, 2019Guru - Experienced User
Well depending on what mode you have the ONT in, router or bridged, you'll need to change how the Orbi router works. Its recommended that if you have the ISP ONT in router mode, then use the Orbi in AP mode. You can use the Orbi in router mode, however this needs the ISP modems DMZ/Exposted Host for the IP address the Orbi gets from the ISP ONT. The Wifi on the ONT should be FULLY disabled either way. Orbi in AP mode should be working as traffic pass thru and not be blocking anything in this mode.
If the ISP ONT is fully bridged, then the Orbi can be configured for router mode.For WiFi:
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
CJGaither wrote:It worked for almost a year with just the wifi turned off on the Frontier FIOS Quantum Gateway (just the name Verizon gave their router). I did learn that FIOS does not use modems. The ONT (Optical Network Terminal) which is in my garage performs the same function as a modem. So not sure how that affects my setup. The Orbis have all begin unplugged for over a week now and I turned on the wifi for both 2.4 and 5 on the Frontier FIOS Quantum Gateway so that I could have internet for my housesitter while I was gone for a week. I'm not sure if I should try again by turning off the wifi on the Frontier FIOS Quantum Gateway, plugging in the main Orbi only and testing, then add the Orbi satellite. For some reason the Orbi was blocking websites from loading, most secure sites.
- CJGaitherMay 31, 2019Aspirant
Thank you for your replies. This is getting way above my knowledge level. I don't know how or if I can change anything on the ONT. There is only a small "Power" light on it. I'm still confused as to why my set up worked fine for 10 months, and now after all the storms in this area the Orbi decided to block only certain (secure) websites, internet to TVs worked fine, smart home stuff worked fine. I wish I could just return the Orbi, getting too complicated. No problem with wifi to Orbi satellite, all was working perfectly until two weeks ago.
- FURRYe38May 31, 2019Guru - Experienced User
So you thinking the RBR wifi is the problem?
If you turn off all wifi on the ONT and RBS, and connect thru the RBR, the wifi is bad?
CJGaither wrote:Thank you for your replies. This is getting way above my knowledge level. I don't know how or if I can change anything on the ONT. There is only a small "Power" light on it. I'm still confused as to why my set up worked fine for 10 months, and now after all the storms in this area the Orbi decided to block only certain (secure) websites, internet to TVs worked fine, smart home stuff worked fine. I wish I could just return the Orbi, getting too complicated. No problem with wifi to Orbi satellite, all was working perfectly until two weeks ago.