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Re: Orbi certificate issues on WiFi only

jbrown316
Apprentice

Orbi certificate issues on WiFi only

Hi all, just this morning I am having trouble using WiFi on my RBR50.  Wired devices seem to be working ok.  When I navigate to a website (i.e. Google) over WiFI, I am getting certificate/privacy errors.  I have verified that this happens on multiple WiFi devices.  This is also happening with Outlook 365 programs, I get a popup about certificate/privacy errors.  I rebooted the router and it seemed to fix the issue for a short time (<30 min) but then it started happening again.  The first incident was around noon EST.  Any suggestions?  I am running v2.5.1.16

 

I am logging conversation this over wired connection so that seems to be working ok. 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 6

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jbrown316
Apprentice

Re: Orbi certificate issues on WiFi only

I may have figured this out after acquiring a few more gray hairs.  I went into the advanced settings, security, access control from the Orbi UI and disabled, then re-enabled my laptop access.  It seems that doing that may have freed up all of the devices that were getting blocked.

 

That is a super buggy and kludgy fix for a router this expensive.  Hopefully it will help someone else.

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Message 4 of 6

All Replies
Justadude123
Aspirant

Re: Orbi certificate issues on WiFi only

Looks like your not on the latest version. There aren't any release notes yet so maybe wait for that or try updating through orbi app. 

Message 2 of 6
jbrown316
Apprentice

Re: Orbi certificate issues on WiFi only

What is the latest version?  I checked the firmware update through the Orbi UI and it says that no new firmware is available...

Message 3 of 6
jbrown316
Apprentice

Re: Orbi certificate issues on WiFi only

I may have figured this out after acquiring a few more gray hairs.  I went into the advanced settings, security, access control from the Orbi UI and disabled, then re-enabled my laptop access.  It seems that doing that may have freed up all of the devices that were getting blocked.

 

That is a super buggy and kludgy fix for a router this expensive.  Hopefully it will help someone else.

Message 4 of 6
FURRYe38
Guru

Re: Orbi certificate issues on WiFi only

Thanks for letting us know. 

Please mark your thread as solved so others will know, 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode  | Wifi Router RAXE500 and RBKE963; Router mode | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX30/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, R7000, R7800, R7960P, R8000, RAXE500, RAX120v2, RAX50v2, XR450/500/700/1000, EX7500/EX7700

Message 5 of 6
jasonreams
Tutor

Re: Orbi certificate issues on WiFi only

Same issue and same resolution on 8/2/2022

Message 6 of 6
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