Orbi constantly dropping internet and rebooting

[Pauljm]

My Orbi is dropping the internet connection and is rebooting itself every 20 minutes or so. Been working fine for 7 months and all of a sudden doesn’t anymore. Game factory reset multiple times but still the same issues. Would like my money back on this garbage and just get a normal router that will actual work. Sitting her using my cell phone data to post this cause nobody in the house can connect To the bleeping internet

[texas_haole]

I am having the same issue.  Thought it might be a firmware problem so I upgraded to v2.1.4.16 and still have the same issue.  It rebooted on my 3 times while i was on a Webex call.  

[FURRYe38]

For both posters:

Any other wifi neighbors near by? If so, how many?

What channels are you using? Try manual channels 1, 6 or 11 on 2.4Ghz and other unused channels on 5Ghz.

Disable MIMO, Daisy Chain and Fast Roaming.

Whats the distances between the router and satellites.

What is the Mfr and model# of the ISP modem the Orbi is connected too? Built in router here by chance? 

Review this and try it out after a factory reset:

https://community.netgear.com/t5/Orbi/Orbi-firmware-update-v2-1-4-16-availability/m-p/1592753/highli...

[mpbarrett]

I have 1 RBR50 router and 3 RBS50 satellites.  Everything is at firmware version 2.1.4.16

My throughput testings is great.  In general, laptop and TV usage I have not noticed a problem.  But if I'm on a WebEX or bluejeans or skye, it is really bad.  I lose my ability to hear people or talk myself.  Video hangs, etc.  I also have a IP polycom phone and the thing is constanly every 30 mins or so rebooting itself because it can't find the network.  

I don't know what the problem is.  Maybe Orbi is rebooting itself.  Is there a log some where that tells you if it is rebooting?

[DarrenM]

Yes there is a log its under Advanced-Administration-Logs also you may want to check your modem logs to make sure its not a issue on the ISP side.

DarrenM