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Forum Discussion
GKACK
Mar 16, 2018Tutor
Orbi did not reconnect after power outage
The Orbi system (2 sattelites and firmware v2.1.2.18) has recovered after a power outage in the past but did not after a longer than usual outage this week. The house is not occupied so recovery and ...
Nigel124
Jun 12, 2018Aspirant
Note: I can see Orbi from my modem so the ethernet connection is there. However, pinging Orbi gets a failure response so it's definitely an Orbi problem.
Nigel124
Jun 13, 2018Aspirant
After a break for dinner I got back to this problem, after multiple factory resets Orbi finally woke up and recognized the ethernet connection. I spent 3+ hrs on this and still don't know what the problem was or why it finally started working. My best guess would be that the power outage caused Orbi to hang somewhere in the middle of some firmware and that Factory Reset is unreliable/unstable. Now, I need to go and manually resync the satellites as only 2 out of 4 reconnected automatically (although why would any of them connect automatically considering I finally got a factory reset to bite?)
I'm moving home soon and giving serious thought to whether I reinstall Orbi in my new house.... :smileysad: