- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Orbi disconnecting continously
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
I believe the backhaul dropping due to extreme wall conditions in my place was my problem as well, ran some cabling, it's flawless accross 2 floors (was originally 3).
Stav
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
This doesn't make sense for me because there are NO walls between my satellite and router - clean line of sight. Also odd, I just tried to hit sync on both devices. It kept flashing white LED which is syncing in progress - been 3 mins now. Is there anyway to resync completely? As in restablish the backhaul?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
So the LED lights are still pulsing white on both RBR and RBS but the connection strangely is solid. Wifi Analyzer shows the backhaul as not dropping for now. Definitely seems to be some type of sync/backhaul issue. I really hope Netgear fixes this fast.
![](/skins/images/A022D478528EAACCB487048D5E276BA0/responsive_peak/images/icon_anonymous_message.png)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
![](/skins/images/A022D478528EAACCB487048D5E276BA0/responsive_peak/images/icon_anonymous_message.png)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
How do you get the beta FW? I'm willing to try anything at this point - I work from home quite a bit and this is starting to really impact my work
![](/skins/images/A022D478528EAACCB487048D5E276BA0/responsive_peak/images/icon_anonymous_message.png)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
Also anybody have any luck rolling back to an older FW? I swear I never had these issues before recent FW upgrades.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
I'm outside my technical support 90 day window...ugh. How do I even open a case now?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
I have an even stranger (but related problem)...
I am using Cox Communications for my internet with an Arris 9160 DOCSIS 3.0 MODEM. Every couple of days the internet completely drops. I tried troubleshooting and I am able to ping a network drive connected to a port on one of the satellites but I cannot ping the actual router address or log into the admin interface. I can connect the MODEM directly to my computer and everything works fine. In order to get it back up and running I need to do the following in order:
1. Reboot cable MODEM and wait until fully up
2. Reboot main Orbi router
3. Reboot each Orbi satellite
I called tech support today and they said a "beta firmware" would be available next week to solve the problem, but when I pressed the person he refused to tell me what specific issue the firmware was intended to solve.
I hav ehad the Orbi for over 90 days so cannot return it and I don't want to pay another $500 for a different mesh wifi solution and waste the money I forked out for the Orbi.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
New Orbi user here having the same disconnect problems. Still well within my 30 days refund period(Amazon)
Like everyone else, read the positive reviews and decided to go with Orbi. Decided to change my setup to
seperate wifi and router, so using Orbi in AP mode. Let a more feature rich router do the routing.
I noticed the scrolling satellite text go from 0 to 1 to 0 on Day 1, but thought it was a simple bug...
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
AkiraX, return the Orbi while you can. It doesn't get any better. I plan to sell mine on Ebay. The Orbi is terrible.
![](/skins/images/A022D478528EAACCB487048D5E276BA0/responsive_peak/images/icon_anonymous_message.png)
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
For the benefit of everyone who is facing major WIFI disconnect issues (Whether on iOS or Android Devices).
I've been facing this issue from the beginning with much frustrations.
Currently I'm on the new Beta FW test and it's been looking good the whole of last night.
Not a single WIFI drop. I even asked the missus to observe this WIFI disconnect/connect situation.
She affirmed that it hasn't occured since the latest Beta FW.
It's a good sign so far.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
I just updated to version 1.10.1.2, will monitor it for now.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
@marshymallow wrote:
@AkiraX wrote:I just updated to version 1.10.1.2, will monitor it for now.
Ver. 1.10.1.2 Does not have any resolution to WIFI disconnect Issue.
This is officially acknowledged by Netgear.
Thanks, Marshy.
I was on 1.9 previously, this needs to be figured out before my return period.
I have my eye on a Amplifi HD. I didnt expect to donate testing time to this as its suppose to just work
but I'll ride it for a little. I will now try and monitor my back channel to observe what others are seeing.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
@AkiraX wrote:@marshymallow wrote:
@AkiraX wrote:I just updated to version 1.10.1.2, will monitor it for now.
Ver. 1.10.1.2 Does not have any resolution to WIFI disconnect Issue.
This is officially acknowledged by Netgear.
Thanks, Marshy.
I was on 1.9 previously, this needs to be figured out before my return period.
I have my eye on a Amplifi HD. I didnt expect to donate testing time to this as its suppose to just work
but I'll ride it for a little. I will now try and monitor my back channel to observe what others are seeing.
Netgear is definitely working hard on this wifi disconnect issue.
I'm testing the latest Beta FW and so far in the first 24hrs it's been good.
No drops whatsoever.
There is hope still.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
@marshymallow wrote:
@AkiraX wrote:@marshymallow wrote:
@AkiraX wrote:I just updated to version 1.10.1.2, will monitor it for now.
Ver. 1.10.1.2 Does not have any resolution to WIFI disconnect Issue.
This is officially acknowledged by Netgear.
Thanks, Marshy.
I was on 1.9 previously, this needs to be figured out before my return period.
I have my eye on a Amplifi HD. I didnt expect to donate testing time to this as its suppose to just work
but I'll ride it for a little. I will now try and monitor my back channel to observe what others are seeing.
Netgear is definitely working hard on this wifi disconnect issue.
I'm testing the latest Beta FW and so far in the first 24hrs it's been good.
No drops whatsoever.
There is hope still.
Know what would really bother me, if a couple months from now they release a RBR50v2, I always seem to end with their v1 stuff.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
Me too,
It all started when I chose Betamax over VHS 😀
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
Can someone upload a copy of the beta firmware?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
@jleecloak1 wrote:Can someone upload a copy of the beta firmware?
Please request it through support. Else PM DarrenM Moderator.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
If the disconnection issue isn't being fixed or the wireless backhaul isn't being added. What is Netgear doing? If you can't fix the major issues what's the point of these firmware changes?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: Orbi disconnecting continously
Hello Jleecloak1
The disconnect issues are being worked on we are beta testing to make sure the firmware is stable and fixing issues with all types of devices. PM me if you would like to try it.
DarrenM
• Introducing NETGEAR WiFi 7 Orbi 770 Series and Nighthawk RS300
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more