NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Pictone
Aug 24, 2018Aspirant
Orbi disconnecting from modem
I've seen many closed threads on this topic, none of which seem to fit my scenario exactly . . .
I have 100MB fiber service coming in to an AT&T-provided BGW210-700 gateway. The gateway is se...
Pictone
Aug 24, 2018Aspirant
Thanks for your reply. I've already removed the Bitdefender box from the setup and am trying to get it working the way it was before, with just the modem (gateway) and the Orbi.
1. The modem is configured in transparent bridge mode. AT&T calls this "passthrough" mode, where the ISP's external IP is sent via DHCP to become the Orbi's external IP.
2. All wifi on the modem is disabled.
I may just try factory resets on both devices one more time before resorting to trying the Orbi as just an AP.
FURRYe38
Aug 24, 2018Guru - Experienced User
Yes you could try the modem in router mode and the configur the Orbi for AP mode.
Let us know how it goes...
- PictoneAug 29, 2018Aspirant
Problem Solved. AT&T sent me a replacement modem. It looks like somehow in the midst of all this, the Ethernet ports on the original modem went bad. Seems odd to me, but it was either that or firmware.
- FURRYe38Aug 29, 2018Guru - Experienced User
Ok. Glad it fixed now. Enjoy. :smileywink: