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Forum Discussion
Orbi disconnects from internet intermittently
I bought an Orbi system with two satellites (RBR40). The Orbi disconnects from the internet every so often and, after a while, reconnects. Here's what I figured out already: 1) It's definitely th...
"My TV which is hard wired to the main orbi works fine its all the wifi devices that keep losing connection."
Absolutely the same here. Internet is fine when it gets to the router from the modem, internet is fine when it is hardwired to the modem, internet does not work when transmitted via WiFi to wireless devices. And Netgear has no answer and will not refund outside of window. I would absolutely love to be in your shoes and be able to get a refund. Unfortunately I am outside that window so I have to fight with tech support who "has never seen this issue before."
I had this problem too but seems to have stopped being a problem when I switched the router back to the default password. With this change, the router and both satellites have the same PW so when devices move around among the RBK and RBS (which does happen), they connect properly. At least this solved my problem.
Does anyone know how to change the satellite PW, or is this not possible, which seems stupid given my apparent solution to the problem.