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Forum Discussion
Orbi disconnects from internet intermittently
I bought an Orbi system with two satellites (RBR40). The Orbi disconnects from the internet every so often and, after a while, reconnects. Here's what I figured out already: 1) It's definitely th...
this is a known issue documented in this post: https://community.netgear.com/t5/Orbi/What-you-can-expect-with-your-Orbi-system/m-p/1503034#M23257
good luck - so far the only solution seems to be putting a smart outlet / timer on your satellite(s) to reboot them once every 24 hours (I'm not joking) or rolling back the firmware (but I still see people saying they experience the same issues on the older firmware)
see this guy: https://community.netgear.com/t5/Orbi/Orbi-satellite-dropping-connection/m-p/1512445#M24230
Don't listen to the netgear shills on these forums that blame the user and give you the same bs about trying to disable beamforming/mimo or moving the satellites closer to the router. Waste of time until netgear releases a fix.
It's 100% the orbi and the symptoms are the same - hard wired devices are not impacted but wireless devices getting frequent disconnects.
I have the RBK43 with two satellites (on Comcast with Netgear modem) and continue to have the same disconnect issues as so many others! I have done everything recommended and still no change!
Beyond frustrating there are so many people having issues with a very expensive system and Netgear apparently has just washed their hands of the problem by their lack of action! Why treat their customers this way?!
Because they can? Welcome to the long suffering Orbi users club. I’m looking at the Asus lyra trio, sure it may not be as fast but at least they don’t disconnect!