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Forum Discussion
Orbi dropping internet connection finally resolved!
Hi Everyone, So I've had countless issues with my Orbi RBK50 where I've been frustrated, called support, sent a number of support messages, with no response. Support even initially asked me to ta...
the problem is coming from Android Oreo devices... I verified by turning off wifi on my phone(Oreo 8.1) last night, haven't had any issues with Orbi... Netgear still has to come up with a fix for their end, because no way should a client be able to disrupt and REBOOT a router!
Not true. I have a Samsung Galaxy Note 8, which uses Nougat 7.1, and I have spent 9 useless hours on the phone with support about this connectivity problem. Everyone is having this problem. Look on eBay at all of the Orbis up for sale. They are trying to blame it on Google phones. The support people even mention it when you're on the phone with them. I have Roku, Fire TV boxes, Apple devices, Android phones, and they ALL experience the constant internet dropping of these high priced lemons. They know it's a hardware issue, but they keep you on the phone for 3 hours at a time trying to get you to try the same ole crap, over and over again, and never offer to do any more than send you the another replacement lemon. Worst purchase that I ever made. Only time that I have ever felt like suing a company for ripping me off.