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Forum Discussion

wairds's avatar
wairds
Tutor
Apr 28, 2019

Orbi iOS app

I purchased and installed the Orbi RBR50 this week in the hope it would improve Wi-Fi coverage in my home. I believe it is doing that function, but intermittently. More of that later.   My initia...
timch's avatar
timch
Luminary
Apr 29, 2019

You do need to use the Orbi in AP mode if you are using the BT HH6. It is not possible to put the HH6 in modem only mode. 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Apr 29, 2019

Can use DMZ if that available on the ISP modem...Then one can use the Orbi in router mode.

  • wairds's avatar
    wairds
    Tutor
    Apr 30, 2019

    Thanks for your responses.

     

    I have put Orbi in AP mode and so far things seem to be stable.

     

    Two things I have noticed is that Netgear is showing the backhaul status on the satellite as Poor and I have to disable VPN for the app to function.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 30, 2019

      What is the size of your home? Sq Ft?
      What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

       

      I don't think the Orbi app works across VPN. 

      • Dd852's avatar
        Dd852
        Luminary
        Apr 30, 2019

        If you want to use the iOS app while using a vpn, you have to first enable remote management on the orbi (while using the web app) and then access “remotely” from the iOS app. = just as you would if you were actually across town or across the world instead of just virtually on a different network through the vpn