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Orbi loosing Internet Connection
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Re: Orbi loosing Internet Connection
Has this new firmware helped at all?
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Re: Orbi loosing Internet Connection
Too early to tell since it involved factory reset and reboot it is working OK for now issues star 1 or 2 days after reset and reboots usually
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Re: Orbi loosing Internet Connection
Just upgraded to the latest firmware on everything. Still way too soon to tell - the addition of guest wireless is super nice. That was a big missing feature. Will check it out for a couple days and report back.
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Re: Orbi loosing Internet Connection
How is the new firmware? It isn't listed on NetGear website.
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Re: Orbi loosing Internet Connection
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Re: Orbi loosing Internet Connection
@mtuhoop24 wrote:How is the new firmware? It isn't listed on NetGear website.
I updated the FW on Friday night, and so far so good - everything has been working tip-top, but I wasn't having any issues at all with previous FW versions either.
To do the update, I just kept refreshing my Firmware page within my Orbi's Admin page throughout the evening... The first several times I tried, it would load an update link for the router or the sat, but not both (one or the other would hang or just not load).
Finally, later that evening, I got both update links (router and sat) on that that page to load up, and so I did the update from there. It went fine.
Cheers, Chris
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Re: Orbi loosing Internet Connection
I really hope this new 1.4 firmware fixes my issue with rebooting Orbi and having to hard reset my cable modem in order to get an internet connection again.
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Re: Orbi loosing Internet Connection
From when I upgraded it has been super stable and no issues at all. Haven't dropped any connection and speed tests have come back reliably. For the one mentioned above where you would not be able to see the sattellites to upgrade - my suggestion there is to move the sattellites to a closer location. In order to ensure connectivity there are a number of variations that cause signal interference and if they are too far apart - connection will be disparate between the router/sattellite.
I do wish with Orbi they would show a signal meter on strength between the sattelite + the router in order to determine if they are too far away placed or if they are OK. Kind of have to guess at this point or use a wifi analyzer. I use airodump-ng or on OSX WiFi Explorer.
So far so good with the latest firmware.
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Re: Orbi loosing Internet Connection
I haven't had any further issues since the new firmware. No more rebooting needed.
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Re: Orbi loosing Internet Connection
Hello everyone
Make sure you update your Firmware to 1.4.0.16 if you are having connection issues see if that will resolve the issue if not please let me know what new issues pop up after updating.
Thanks
DarrenM
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Re: Orbi loosing Internet Connection
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Re: Orbi loosing Internet Connection
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Re: Orbi loosing Internet Connection
I've literally had zero issues with it since the firmware update and its been awhile. Working great.
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Re: Orbi loosing Internet Connection
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Re: Orbi loosing Internet Connection
Hello mikelagase
Yes try a factory reset sometimes strange issues happen after doing FW updates and factory reset typically fixes it.
DarrenM

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Re: Orbi loosing Internet Connection
Since this update, my issue with my internet not working seems to have gone away. Will keep an eye on it longer.
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Re: Orbi loosing Internet Connection
This product is garbage. I am experiencing the same issue when i made a friend purchase this product after reading so much seeing this was the best of the mesh. Even though I knew mesh/wifi repeaters are always terrible + having so many bad experiences with Netgear wifi devices and constant dropping / power resetting. This product has been terrible on ALLLLLL firmwares. latest 1.4.0.18 is garbage too. drops throughout the day. causing tension with my friends family and me. terrible terrible product.
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Re: Orbi loosing Internet Connection
1.4.0.18 is not very stable I have done multiple factory resets and all problems reappear attractive few days, like random drops, lan slowness and unstability But when I go to 16 no issues at all so to me it looks like a bug got introduced in 18 that needs to be addressed with next Firmware releases before Orbi credibly starts to fall and competitors get ahead.

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Re: Orbi loosing Internet Connection
Mine hasn't had the internet loose connection any more, but I have an issue that is irritating. You know in some games when you join up on each other, like Call of Duty Infinite Warfare or Black Ops 3, the NAT should be open and I even have port forwarding to keep it open instead of going to moderate. Well it seems the ORBI does something that my port forwarding stops working and it goes STRICT after about a week. I have to reboot the ORBI to fix it and it goes back to Open. This is getting on my nerves!
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Re: Orbi loosing Internet Connection
Hello killabandit
Have you made sure to do address reservation for you console so it does not change Ip address and keeps the port forwarding settings?
DarrenM

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Re: Orbi loosing Internet Connection
Well, I had the PC set as STATIC IP forcing it to stay on the IP address it was forwarding too already. I never set it on the router like you said. Per Netgear support I did that yesterday. We will see what happens but I know the IP didn't change on the PC.
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Re: Orbi loosing Internet Connection
This is *really* frustrating. Any ideas? Any news from Netgear?
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Re: Orbi loosing Internet Connection
I tried to change to the TP-cable that came with the box and this might have solved it for me (well no connection drop in approx 3hrs so far). Funny thing is that my previous cable was a hq/expensive cable (had zero issues using it with my previous Asus router). Fingers crossed.
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