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Orbi loses Internet Connection

TCool73
Follower

Orbi loses Internet Connection

I bought an Orbi 850 in January. Guess what, my technical support ran out 2 weeks ago and I am now having issues with the device losing Internet connection i the middle of the day. To restore the Internet connection, all I need to do is reboot the Orbi. Simple enough, but this has happened now 3-4 times in the middle of the work/school day. I need to figure out how to resolve this so I don't lose meetings and my kid doesn't lose her school work. Any ideas where to start?

Firmware version - V3.2.18.1_1.4.14, but happened on earlier versions too

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FURRYe38
Guru

Re: Orbi loses Internet Connection

Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

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FURRYe38
Guru

Re: Orbi loses Internet Connection

Netgear has set up a community forum specifically for the Orbi AX product. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax

Thank you.

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