NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mun_96
Apr 08, 2020Guide
Orbi mesh want 5Ghz only
I purchased an Orbi mesh system (RBK50 which comes with one satellite and one router). It works brilliantly when my devices are on 5GHz and I get my full internet speed. Sometimes, however, my devi...
CrimpOn
Apr 08, 2020Guru - Experienced User
Orbi does not provide a convenient method to turn off any of the radios. It is not clear (to me) that there is actually "anything wrong" with this particular Orbi. However, if you want devices to connect only to the 5G radio, then this is the procedure:
- On the Orbi web interface, uncheck the box "Broadcast SSID" on the 5G channel.
- On every device that is connected to the Orbi at 2.4G, go into "Settings" and "forget" the Orbi SSID.
Search for available networks. Aha. Here is the Orbi WiFi SSID on a 5G channel.
Enter the password and connect to it. - Any devices that are already connected at 2.4G and are not told to "forget" the Orbi WiFi network, will stay connected at 2.4G.
Just as a personal note, I seriously doubt that disabling 2.4G is a desirable outcome. What about all those products which have only 2.4G radios? (thermostats, smart plugs, garage door openers, IP cameras, pool controllers, microwaves, the list goes on and on)
I understand the desire to have "full speed". My question is, "Are devices working correctly?" i.e. My smartphone can connect to the Orbi at 866mb. Cool. Does this change how fast web sites or emails appear? I think it is impossible for me to detect any difference.
mun_96
Apr 08, 2020Guide
Thank you very much for such a comprehensive response. Basically, if I'm on 5ghz on my laptop in my room, it is about 330 Mb/s but on 2.4GHz connected to the same orbi main router, it falls down to about 50- 60 Mb/s. It's weird, sometimes when I check, both my phone and laptop are connected to 5Ghz but then sometimes suddenly they are switched to 2.4Ghz.
I'm going to do what you've suggested. Where you've said unchecking the box to do with broadcasting SSID, do you mean under the 2.4Ghz band instead of the 5ghz band?
Once again, many many thanks for responding so quickly and comprehensively.
I'm going to do what you've suggested. Where you've said unchecking the box to do with broadcasting SSID, do you mean under the 2.4Ghz band instead of the 5ghz band?
Once again, many many thanks for responding so quickly and comprehensively.
- mun_96Apr 08, 2020GuideThanks a lot once again. I tried doing that and disabling 2.4Ghz and then forgetting the network. Unfortunately, some of the devices reverted back to 2.4Ghz once connected back to Orbi. However, I realised my wireless printer was in same room as orbi router and was broadcasting WiFi direct at 5ghz as well. Disabled that and now most devices on 5Ghz, although one laptop and mobile on the first floor are still on 2.4Ghz.
I take your point about not just looking at raw speed but also at the connection and if the devices are working which is a good point. At the moment in my household I have no 2.4Ghz devices so by disabling the 2.4Ghz radio wouldn't be a problem for me. Would be good it Netgear could add the option in a firmware update or allow you to split the 2.4 and 5 GHz bands.- FURRYe38Apr 08, 2020Guru - Experienced User
You can try Voxels FW for Orbi:
https://community.netgear.com/t5/Orbi/Voxels-FW-available-for-50-series-Orbi-only-available/m-p/1883615#
You can revert back to stock FW if it doesn't work out for you.
mun_96 wrote:
Thanks a lot once again. I tried doing that and disabling 2.4Ghz and then forgetting the network. Unfortunately, some of the devices reverted back to 2.4Ghz once connected back to Orbi. However, I realised my wireless printer was in same room as orbi router and was broadcasting WiFi direct at 5ghz as well. Disabled that and now most devices on 5Ghz, although one laptop and mobile on the first floor are still on 2.4Ghz.
I take your point about not just looking at raw speed but also at the connection and if the devices are working which is a good point. At the moment in my household I have no 2.4Ghz devices so by disabling the 2.4Ghz radio wouldn't be a problem for me. Would be good it Netgear could add the option in a firmware update or allow you to split the 2.4 and 5 GHz bands.- mun_96Apr 08, 2020Guide
FURRYe38 Thanks a lot for that suggestion using Telnet client to manually separate the SSIDs, its very kind of you linking it here. Will give it a go, although the guy who posted how to do it it has even said he does not really recommend it for some reason, perhaps may mean you do not receive future firmware updates etc automatically. Anyhow, is there any way we can suggest to Netgear to consider adding this setting to their own UI in a future update? Almost all routers allow you to do this from their native UI interfaces but the Orbi Mesh system does not have this setting to split SSIDs according to bands (or the setting to disable the 2.4GHZ band) for somer reason. Would be helpful if we can get the message to Netgear across.
- CrimpOnApr 08, 2020Guru - Experienced User
mun_96 wrote:
Thanks a lot once again. I tried doing that and disabling 2.4Ghz and then forgetting the network. Unfortunately, some of the devices reverted back to 2.4Ghz once connected back to Orbi.I'd like to understand the mechanism by which a device changes from a 5G WiFi connection to a 2.4G WiFi connection when the Orbi is not broadcasting an SSID on 2.4G. Where does this "change of connection" show up? (Orbi "app"? Orbi web interface "Attached Devices"? Settings information on the device itself?)
Thanks
- mun_96Apr 08, 2020Guide
CrimpOn the band a device is connected to shows up on both the application and the web interface where you click on 'devices connected'. It displays what router or satellite they are connected to as well as what channel. My 2.4 Ghz speeds are actually much lower than what i quoted earlier, more around 30 MB/s where as 5gGHz I get 300 Mb/s no problem (same room this is). For me, the speed difference is noticeable enough hencewhy i would really like to be able to force a 5 GHz connection. The 2.4GHz band in my area is way too congested and hencewhy in my previous setup with my old router, I had it split the SSIDs so I connected my devices all to the 5 Ghz band.
With the ORBI, II verified the devices were actually connected to the band the ORBI interface was showing as I ran speed tests. When my mobile was showing as connected to the 5 GHz network on the orbi interface, i got a download speed of 360 Mb/s and upload of around 35 Mb/s. A few minutes later, i checked again and the interface showed it was connected to 2.4Ghz. I quickly ran another speedtest whilst the interface was displaying it was on this band and sure enough, the download speed was 31 Mb/s. If i could simply disable the 2.4Ghz band, that would be such a simple solution. I feel that netgear should have this option in the advanced settings at least for users who do want it disabled. It's not ike it would interfere with the backhaul as that is done on a separte 5 Ghz channel anyway. Apparently, users could do this in previous versions of the firmware but now this is not possible.
Its a fantastic system, but i do not like how it handles the 2.4 Ghz/5Ghz switching, I want to decide and be in control what band my devices connect to and i don't think the system is quite there yet in terms of efficiency of selecting a band for optimal speeds.
Thank you anyway sir for your kind suggestion of unchecking the broadcast SSID box for the 2.4Ghz signal and trying to force a 5 Ghz connection that way. I very much appreciate the time you took on advising me.