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Forum Discussion
lamay11
Jan 06, 2020Aspirant
Orbi network not showing up
Hi all - I just returned home from the holidays to find that my Orbi router and satellites don't seem to work anymore. My modem still works, and I am accessing internet through that, but I cannot fin...
lamay11
Jan 07, 2020Aspirant
I tried to connect the laptop to the ethernet cable and there is still nothing.
The colors on the Orbi are green in back for the power LED and a pulsing white light for the ring LED.
CrimpOn
Jan 07, 2020Guru - Experienced User
The pulsing white ring is not something one expects to see for a system that has been working for some time.
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-router-and-satellite-mean
My guess is it is time to get out the paperclip and perform a "factory reset" on the router.
Good Luck!