×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

Re: Orbi not working after Modem Reset

andydallas
Aspirant

Orbi not working after Modem Reset

I set the Orbi up, Fantastic, no issues, easy to set up, geting 230M download on my laptop.

 

The next morning I had an issue with my modem and had to reset it.  Got it working, but now I have no WiFi.

 

I have verified the Modem is working (plugged desktop dirctly into modem, all is fine), but the Orbi is not.  Pulsing different colors, I think it ended up on Magenta,,,what do I do. I am ready to take it back (bought it yesterday)

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 4
FURRYe38
Guru

Re: Orbi not working after Modem Reset

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s)

Message 2 of 4
andydallas
Aspirant

Re: Orbi not working after Modem Reset

I simply went through the very easy setup process, I never changed anything

Message 3 of 4
FURRYe38
Guru

Re: Orbi not working after Modem Reset

OK.

 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 1187 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7