Since setting up my mesh Orbi (RBR750) system I have noticed websites and apps on my phone (iPhone 12 with iOS 14) will not load, “server not found” & “try connecting again” errors are occurring. I did the 443 and 80 ports, but still not getting consistent performance. I have firmware V3.2.18.1 and I have also utilized openDNS as well to try and help. I have tried turning Armor on and off. Is there something I am missing. Windows 10 computer on explorer seems fine, Roku TV seems fine. iPhone IS NOT lol. Help please.

Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax Thank you. Dydefox wrote: Firmware V3. 2. 18. 1 RBR 850 ISP T-mobile modem Draytek 2132F

Please over there and will try to help you out. Thank you.

> [...] iOS 14 [...] The usual recent iOS complaint is this: https://support.apple.com/en-us/HT211227 but that affects whole wireless connections, not selected traffic. > [...] I did the 443 and 80 ports, [...] I don't know what that means, but it sounds misguided.

Thanks for the provided link, I have read similar threads. Tried both private and not. Seems to be indifferent.As for the ports: 443 is to allow HTTPS and 80 is for HTTP. I have read several complaints that porting both helps.This morning I have reset my modem (personally owned Arris S33 D3.1) through my ISP, and rebooted my router after applying WPA3 security. That did not change anything except remove my IoT that cannot connect that way, so that’s not an option either.

> [...] Tried both private and not. Seems to be indifferent. As I wrote, it didn't seem to apply. > As for the ports: 443 is to allow HTTPS and 80 is for HTTP. I have> read several complaints that porting both helps. I know how these ports are used. What you did with them is (still) amystery. If you're talking about port forwarding, then that is relevantfor _incoming_ connections to a (web) server; it's irrelevant for usinga web browser. What, exactly, does "porting" a port or "doing" a portmean to you? I also don't know what you might have read. > [...] Arris S33 [...] That's a modem; it should be transparent. Does this iPhone work as expected when connected to some otherrouter? Do other wireless devices work (with the same web sites/pages)that cause problems with this iPhone? "server not found" sounds like DNS, but I know nothing about your DNSconfiguration(s).

Orbi or iOS 14 blocking websites/apps

12 Replies

antinode
Guru
Apr 17, 2021
> [...] iOS 14 [...]

   The usual recent iOS complaint is this:

      https://support.apple.com/en-us/HT211227

but that affects whole wireless connections, not selected traffic.

> [...] I did the 443 and 80 ports, [...]

   I don't know what that means, but it sounds misguided.
- pack09
  Aspirant
  Apr 17, 2021
  Thanks for the provided link, I have read similar threads. Tried both private and not. Seems to be indifferent.
  
  As for the ports: 443 is to allow HTTPS and 80 is for HTTP. I have read several complaints that porting both helps.
  
  This morning I have reset my modem (personally owned Arris S33 D3.1) through my ISP, and rebooted my router after applying WPA3 security. That did not change anything except remove my IoT that cannot connect that way, so that’s not an option either.
  - antinode
    Guru
    Apr 17, 2021
    > [...] Tried both private and not. Seems to be indifferent.
    
       As I wrote, it didn't seem to apply.
    
    > As for the ports: 443 is to allow HTTPS and 80 is for HTTP. I have
    > read several complaints that porting both helps.
    
       I know how these ports are used. What you did with them is (still) a
    mystery. If you're talking about port forwarding, then that is relevant
    for _incoming_ connections to a (web) server; it's irrelevant for using
    a web browser. What, exactly, does "porting" a port or "doing" a port
    mean to you? I also don't know what you might have read.
    
    > [...] Arris S33 [...]
    
       That's a modem; it should be transparent.
    
       Does this iPhone work as expected when connected to some other
    router? Do other wireless devices work (with the same web sites/pages)
    that cause problems with this iPhone?
    
       "server not found" sounds like DNS, but I know nothing about your DNS
    configuration(s).
Loftin110
Aspirant
Apr 20, 2021
@MyPrepaidCenter wrote:
Since setting up my mesh Orbi (RBR750) system I have noticed websites and apps on my phone (iPhone 12 with iOS 14) will not load, “server not found” & “try connecting again” errors are occurring. I did the 443 and 80 ports, but still not getting consistent performance. I have firmware V3.2.18.1 and I have also utilized openDNS as well to try and help. I have tried turning Armor on and off. Is there something I am missing. Windows 10 computer on explorer seems fine, Roku TV seems fine. iPhone IS NOT lol. Help please.
The suggested solution is to reset the Orbi system and not turn Armor on, but this is not a satisfactory solution in my view, as I purchased a paid subscription to Armor for the protection it claims to provide.

My Orbi System is an RBR50 router, with two RBS50 satelites connected. Firmware is the latest version V 2.5.1.16.
- Dydefox
  Aspirant
  Aug 23, 2021
  Same here, still blocking issues.
  The suggested solution: reset everything en reinstall router and satellites resulted in a further problem: not able to download firmware. Skipped that, but the problem remains: blocked apps are banking, google (including google search!) and other apps that use some blocking data.
  I have tried altering DNS, IP and other methods, but still I have to switch to cellular to check my Gmail, bankaccount and webcams.
  All other devices and apps are working fine, iPhones and iPads excluded.
  WHY O WHY is this not easy to solve? Please let me know...getting desperate.
  - FURRYe38
    Guru - Experienced User
    Aug 23, 2021
    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    
    Dydefox wrote:
    
    Same here, still blocking issues.
    
    The suggested solution: reset everything en reinstall router and satellites resulted in a further problem: not able to download firmware. Skipped that, but the problem remains: blocked apps are banking, google (including google search!) and other apps that use some blocking data.
    
    I have tried altering DNS, IP and other methods, but still I have to switch to cellular to check my Gmail, bankaccount and webcams.
    
    All other devices and apps are working fine, iPhones and iPads excluded.
    
    WHY O WHY is this not easy to solve? Please let me know...getting desperate.

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Orbi or iOS 14 blocking websites/apps