Orbi pairing issue

[bager33S]

When setting up the Orbi, I never got the LED Blue ring on the router. I did have it on the satellite. The signal from the satellite is stronger than the router. Does this mean that the pairing is not correct? Thanks for any suggestions.

[justSomeone]

Look at the firmware issue.

go to orbilogin.com

see if there is a sattelite.

if the firmware is 12.x then you may have to revert the firmware... or if recentlly purchased return unit to store

[bager33S]

Thanks for the lead justSomeone.

[DarrenM]

Hello bager33s 

Make sure that both devices are on the 1.12.0.18 firmware version and then it should just depend where you are in your house whether your devices will connect to the satellited or the main router.

DarrenM