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Orbi WiFi 7 RBE973
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Orbi rbk 50

NYGFAN106
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Orbi rbk 50

I have been having bad performance out of my product since getting it today. I can run a speed test by login on 192.168.1.1 it usually shows it at 494m downloads and 286 m uploads. Then when I run the speed test on the speed test app it shows it around 1.00 m or lower, even timing out.
Model: RBK53|Orbi AC3000 Tri-band WiFi System
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FURRYe38
Guru

Re: Orbi rbk 50

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Are you speed testing with a wired or wireless device? Wired speed test is preferred to start. 

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).


Has a factory reset and setup from scratch been performed since last FW update? 

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