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Forum Discussion
bariswheel
Sep 18, 2019Aspirant
Orbi rbk50 90% performance drop over 2-3 days, memory leak?
I found another post, it seems there are hundreds of people reporting symptoms where their 300Mbps connection drops to 30Mbps. Completely unacceptable known issue. I updated the firmware but I c...
FURRYe38
Dec 09, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
dferreira1 wrote:Hey guys, I've got an update on my side...
I could see when I disconnect my MBP or other device and reconnect it, the RX/TX rate came up to 866Mpbs again.
So, I don't know what happenning on router when I disconnect, but disconnecting/reconnect is better than rebooting the router each 3 or 4 days.
I reseted it to factory, reconfigured all the settings again and this issue still happen.
When I see the problem again, will try the telnet solution above to see CPU/memory activity on RBR.
dferreira1
Dec 09, 2019Aspirant
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
dferreira1 wrote:Hey guys, I've got an update on my side...
I could see when I disconnect my MBP or other device and reconnect it, the RX/TX rate came up to 866Mpbs again.
So, I don't know what happenning on router when I disconnect, but disconnecting/reconnect is better than rebooting the router each 3 or 4 days.
I reseted it to factory, reconfigured all the settings again and this issue still happen.
When I see the problem again, will try the telnet solution above to see CPU/memory activity on RBR.
The internet router is a SAGEMCOM F@ST3486 DOCSIS 3.0
The channels are now set to Auto.
Got six 2.4G and two 5Ghz wifi neighbors.
Sattelite is at 15 meters away from RBR and with good signal (have walls between them)
Those options are enabled already (WMM, beamform and MIMO)
Believe guy, I made every change it's possible, but after 2 or 3 days the problem keep happening.
Before Orbi, I owned a TPLINK Archer C9 v4 and everything was running smoothly at 1300Mbps, but I gave it to my mom because ISP sent one piece of **bleep** to her that didn't cover a 500 square feet apartment with a pair of walls... hahaha
- FURRYe38Dec 09, 2019Guru - Experienced User
Your modem already has a built in router. Has this modem been configured for one of the following?
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
dferreira1 wrote:
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
dferreira1 wrote:Hey guys, I've got an update on my side...
I could see when I disconnect my MBP or other device and reconnect it, the RX/TX rate came up to 866Mpbs again.
So, I don't know what happenning on router when I disconnect, but disconnecting/reconnect is better than rebooting the router each 3 or 4 days.
I reseted it to factory, reconfigured all the settings again and this issue still happen.
When I see the problem again, will try the telnet solution above to see CPU/memory activity on RBR.
The internet router is a SAGEMCOM F@ST3486 DOCSIS 3.0
The channels are now set to Auto.
Got six 2.4G and two 5Ghz wifi neighbors.
Sattelite is at 15 meters away from RBR and with good signal (have walls between them)
Those options are enabled already (WMM, beamform and MIMO)
Believe guy, I made every change it's possible, but after 2 or 3 days the problem keep happening.
Before Orbi, I owned a TPLINK Archer C9 v4 and everything was running smoothly at 1300Mbps, but I gave it to my mom because ISP sent one piece of **bleep** to her that didn't cover a 500 square feet apartment with a pair of walls... hahaha
- dferreira1Dec 09, 2019Aspirant
Yes, the ISP modem is set as bridge and all wireless NICs on it are turned off.
I dont remember if I said...
I got one Orbi RB40 kit... (one RBR40 and one RBS40). They are updated to last released firmware.
I'm facing this issue since the first firmware. This issue also occurred with my last 2013 MPB.
- SW_Dec 09, 2019Prodigy
If you can reproduce this problem, please try this and let us know:
- Rename the existing main SSID XXX to new SSID YYY
- Turn on Guess Network and set its SSID to the old SSID XXX with the same password
- Tick Allow guests to see each other and access my local network
- Start migrating each (ac/n) client to new SSID YYY
- If the slowdown problem doesn't show up, migrate the next client...
- Eventually, you should find the culprit that causes everyone to slow down
- SW_Dec 09, 2019Prodigy
SW_ wrote:If you can reproduce this problem, please try this and let us know:
- Rename the existing main SSID XXX to new SSID YYY
- Turn on Guess Network and set its SSID to the old SSID XXX with the same password
- Tick Allow guests to see each other and access my local network
- Start migrating each (ac/n) client to new SSID YYY
- If the slowdown problem doesn't show up, migrate the next client...
- Eventually, you should find the culprit that causes everyone to slow down
You can narrow this down via telnet method. Telnet into Orbi and run this cmd:
- wlanconfig ath1 list
This is my Guest Network interface where all my IoT devices are connected:
root@RBR50:/# wlanconfig ath11 list ADDR AID CHAN TXRATE RXRATE RSSI MINRSSI MAXRSSI IDLE TXSEQ RXSEQ CAPS ACAPS ERP STATE MAXRATE(DOT11) HTCAPS ASSOCTIME IEs MODE PSMODE 18:b4:30:bf:xx:xx 1 48 19M 39M 20 17 25 0 0 65535 EP 0 b 0 Q 23:22:32 RSN WME IEEE80211_MODE_11NA_HT20 1 18:b4:30:bf:xx:xx 3 48 72M 52M 20 17 25 0 0 65535 EP 0 b 0 Q 23:22:30 RSN WME IEEE80211_MODE_11NA_HT20 1 64:16:66:72:xx:xx 2 48 650M 234M 23 3 28 0 0 65535 EP 0 b 0 AWPS 21:16:21 RSN WME IEEE80211_MODE_11AC_VHT80 0 e4:f0:42:26:xx:xx 4 48 351M 351M 28 0 42 0 0 65535 EPs 0 b 0 WPS 08:09:39 RSN WME IEEE80211_MODE_11AC_VHT80 0 This is my main Orbi interface, which one of the client is connected at 300Mbps.
root@RBR50:/# wlanconfig ath1 list ADDR AID CHAN TXRATE RXRATE RSSI MINRSSI MAXRSSI IDLE TXSEQ RXSEQ CAPS ACAPS ERP STATE MAXRATE(DOT11) HTCAPS ASSOCTIME IEs MODE PSMODE 38:f7:3d:3c:xx:xx 3 48 866M 866M 39 29 48 0 0 65535 EP 0 b 0 AWPS 23:18:25 RSN WME IEEE80211_MODE_11AC_VHT80 0 f0:79:60:de:xx:xx 1 48 866M 585M 48 36 63 1 0 65535 EP 0 b 0 AWPS 04:24:21 RSN WME IEEE80211_MODE_11AC_VHT80 1 00:24:36:b5:xx:xx 2 48 300M 243M 42 40 43 2 0 65535 EP 0 b 0 WPSM 00:00:14 RSN WME IEEE80211_MODE_11NA_HT40 1 - dferreira1Dec 18, 2019Aspirant
Hello again guys,
After few days testing, I moved all the other clients to a guest network and left only MBP on main network.
I could see after 4 days the speed dropping again as I list below:
AID CHAN TXRATE RXRATE RSSI MINRSSI MAXRSSI IDLE TXSEQ RXSEQ CAPS ACAPS ERP STATE MAXRATE(DOT11) HTCAPS ASSOCTIME IEs MODE PSMODE
1 44 390M 234M 42 39 48 0 0 65535 EP 0 b 0 AWPS 18:28:38 RSN WME IEEE80211_MODE_11AC_VHT80 0Other thing I could see is that is happening after a great volume of data is flowing. I'm a developer, so I had to get a 1GB of data from SQL Server (connected via LAN) and in the middle of copy the speed dropped.
The same thing occurred when I transfered last Ubuntu release by tor****.
So, I'm convinced that problem is not on other devices and it's in the router firmware or something else.
PS: The atached screenshot is from the router when the speed dropped. Remember, mine is a RBR40.