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Orbi rbk50 Router no internet but satelite does??
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Orbi rbk50 Router no internet but satelite does??
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Re: Orbi rbk50 Router no internet but satelite does??
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
Turn OFF the RBS temporarily while troubleshooting.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed ON the RBR since last FW update?
My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX30 Gateway Mode | Wifi Routerand RBK853 | Switches NG GS105/8, GS308v3, GS110MX and XS505M |
Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50v2, XR450/500/700, EX7500/EX7700