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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Orbi rbk50 will not connect with the internet

Jeffrey30
Aspirant

Orbi rbk50 will not connect with the internet

 
Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 3
Jeffrey30
Aspirant

Re: Orbi rbk50 will not connect with the internet

I have had my orbi  for 5 months and had not had any issues until yesterday. The orbi will not connect with the internet. I hooked up my netgear nighthawk  and everything works great. I have tried resetting the orbi back to the factory settings but it has not fixed anything. I cannot get any technical support without paying. What good is a warranty if you cannot discuss a problem with someone? This is so frustrating.  I have used Netgear for over 10 years. What is my Best avenue to take to resolve this problem?

 

Message 2 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Orbi rbk50 will not connect with the internet

I have sent you a PM Jefftey30

 

DarrenM

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