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Orbi router cannot connect to internet
Hi there, I know this has been discussed in various post, but I have still not found a solution. My problem is this. After a power break yesterday I started up my orbi system again and the the orbi ...
Hi again, and thanks for all advice. Now, after talking to the ones providing the fiber connection for a second time it turns out that they have an issue with MAC-addresses that they are working with and thats what causing the problem. Too bad that they didn´t say that the firsta time I talked to them...
But again, thanks for all advice, learnt a lot.
Disconnect the RBR from your Modem/ONT or switch.
Use one wired PC connected to the back of the RBR.
Factory reset the RBR by pressing the back reset button for 15 seconds then release. Once the top ring LED slowly pulsates WHITE, open a web browser to 192.168.1.1. Walk thru the setup wizard. Skip adding any RBS. Once you complete the setup wizard you should be at the home page for the RBR. Navigate to Advanced tab/Advanced Settings>Router/AP mode. Youl can configure AP mode here.
Once you have AP mode configured and you apply the setting, the RBR should reboot. Here is when you can connect the RBR to the modem/ONT or switch using the yellow WAN port on the RBR for it's connection.
Thanks, tried that too now. Did not work, did not get through the setup wizard, complained abouty internet access.
Select the manual setup instead of the wizard. There should be a selectable link to manually setup the RBR. This will skip the full wizard then get you to the home page.
Hi again, and thanks for all advice. Now, after talking to the ones providing the fiber connection for a second time it turns out that they have an issue with MAC-addresses that they are working with and thats what causing the problem. Too bad that they didn´t say that the firsta time I talked to them...
But again, thanks for all advice, learnt a lot.
MickeH wrote:Hi again, and thanks for all advice. Now, after talking to the ones providing the fiber connection for a second time it turns out that they have an issue with MAC-addresses that they are working with and thats what causing the problem. Too bad that they didn´t say that the firsta time I talked to them...
But again, thanks for all advice, learnt a lot.
MAC-addresses.....?? Aren't they uniquely assigned to a device by its manufacturer??
Well, I am no IT-guy, but I guess you are right. The issue had to do with conflicting MAC-addresses for some reason, the router did not keep its IP-address. That was what I was told anyway, things should be fixed during next week. Maybe the story continues, who knows...
Glad its a ISP issue. Hopefully they will get it fixed soon for you.
MickeH wrote:Hi again, and thanks for all advice. Now, after talking to the ones providing the fiber connection for a second time it turns out that they have an issue with MAC-addresses that they are working with and thats what causing the problem. Too bad that they didn´t say that the firsta time I talked to them...
But again, thanks for all advice, learnt a lot.