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Orbi satellite RBS50 dropping ethernet for a few seconds

FURRYe38
Guru

Re: Orbi satellite RBS50 dropping ethernet for a few seconds

 I would make contact with NG support. 

Message 26 of 33
pugwonk
Tutor

Re: Orbi satellite RBS50 dropping ethernet for a few seconds

For anyone following this, I installed the V2.5.0.38 firmware update yesterday and so far I've been 24hrs without a disconnect (normally I was getting 4-6 in that period). It's not mentioned on the web site but is available from within the router admin interface.

Message 27 of 33
FURRYe38
Guru

Re: Orbi satellite RBS50 dropping ethernet for a few seconds

Good to hear. Glad the new FW update fixed this for you. 

Be sure to do a backup configuration to file for safe keeping. 

 

Please mark your post thread as solved so others will know. 

 

Enjoy. 

Message 28 of 33
Retired_Member
Not applicable

Re: Orbi satellite RBS50 dropping ethernet for a few seconds


@FURRYe38 wrote:

Good to hear. Glad the new FW update fixed this for you. 

Be sure to do a backup configuration to file for safe keeping. 

 

Please mark your post thread as solved so others will know. 

 

Enjoy. 


What's to know?  If you're insinuating that V2.5.0.38 fixed the problems created in 2.3.5.30, it's more than likely a isolated situation.  

Message 29 of 33
pugwonk
Tutor

Re: Orbi satellite RBS50 dropping ethernet for a few seconds

About a week in now and, for me at least, I can confirm that the V2.5.0.38 firmware fixed this issue. Amusingly this firmware update arrived the same day as the 100ft ethernet cable I was about to run up the main stairs in the house, much to the annoyance of my wife...

Message 30 of 33
FURRYe38
Guru

Re: Orbi satellite RBS50 dropping ethernet for a few seconds

Glad the new FW fixed your problems. 

Was curious if you updated FW and continued to use the system or did you factory reset and setup from scratch? Just curious. 

 

Enjoy the system. 


@pugwonk wrote:

About a week in now and, for me at least, I can confirm that the V2.5.0.38 firmware fixed this issue. Amusingly this firmware update arrived the same day as the 100ft ethernet cable I was about to run up the main stairs in the house, much to the annoyance of my wife...


 

Message 31 of 33
pugwonk
Tutor

Re: Orbi satellite RBS50 dropping ethernet for a few seconds


@FURRYe38 wrote:

Glad the new FW fixed your problems. 

Was curious if you updated FW and continued to use the system or did you factory reset and setup from scratch? Just curious. 

 

I just updated FW; no factory reset.

Message 32 of 33
FURRYe38
Guru

Re: Orbi satellite RBS50 dropping ethernet for a few seconds

Kewl, glad it's working, with out a reset. 

Enjoy. Smiley Wink


@pugwonk wrote:

@FURRYe38 wrote:

Glad the new FW fixed your problems. 

Was curious if you updated FW and continued to use the system or did you factory reset and setup from scratch? Just curious. 

 

I just updated FW; no factory reset.


 

Message 33 of 33
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