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Forum Discussion
bluefish10
Aug 01, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
st_shaw
Nov 14, 2017Master
Khen, This thread is many months old and was started based on old firmware.
You registered today and the post above questioning the PMs was your first post, so nobody on the forum has any information on your situation.
If you are having issues, start your own new thread describing your network configuration and the issues you are experienceing and maybe someone can assist you.
ztevie
Nov 14, 2017Guide
Well, I see an obvious advantage if Netgear would participate more in these threads instead of "going PM" all the time. Personal information can be PM:ed but solving issues discussion can be public.
If some have actually gotten help by going PM with Netgear it would be good for all of those solutions are posted publicly. Imagine all the support cases they wouldn't need to work with if people could fix their issues by themselves?
Unless of course.... There are no solutions!? In that case it would be better for Netgear to keep it private cause they could still keep on selling units. If they admit publicly there are issues that can not be solved the only right thing to do would be to stop selling them...
If some have actually gotten help by going PM with Netgear it would be good for all of those solutions are posted publicly. Imagine all the support cases they wouldn't need to work with if people could fix their issues by themselves?
Unless of course.... There are no solutions!? In that case it would be better for Netgear to keep it private cause they could still keep on selling units. If they admit publicly there are issues that can not be solved the only right thing to do would be to stop selling them...