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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
I have both RBK50 base unit and RBS50 satellite. Now running Router Firmware Version
V2.0.0.74. It is now January 18, but same Firmware version as of October 16. Not sure if it is auto-updating. My satellite keeps on dropping signal to my Samsung S6 (Android) phone. There appeeard to be no rhyme or reason. I get a message on my phone tat says "Authentication error occured." I can fix it by restarting my phone. (My phone does not have any problem auto-connecing to other secure Wifi networks in other locations when I travel. Just at home with Orbi system. ) At home with the Orbi system, multiple other devices connect to base system router with no problems. (Note: My iPad connects to stellite with no problem although signal sometimes drops from 5G to 2.4G. )
Although NetGear states this reply is an accepted solution, the solution seems to say that one should abandon the Orbi and buy a Google router. Is there a software fix for this "satellite" problem?