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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
What firmware version is loaded on the Orbi router and satellite?
What is the Mfr and model# of the IP modem the Orbi is connected too?
Do a factory reset on the satellite and re-add it to the router.
What is the distance between the satellite and Orbi router? 30 feet is a good starting point.
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Any other wifi nieghbors near by?
Besure your satellite is connecting to the Orbi routers wifi.
Is the Orbi router using 192.186.1.1 or .0.1 for it's host address?
All of these steps are irrelevant in my experience - I have back channel connected devices and they still disconnect and the whole system goes down
Yo may have other problems. Maybe your system needs to be replaced. I would contact NG support and ask for an RMA.
Others are not having wired back haul issues.
nvt wrote:
All of these steps are irrelevant in my experience - I have back channel connected devices and they still disconnect and the whole system goes down