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Orbi WiFi 7 RBE973
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Orbi satellite losing connection every few hours - Magenta circle

Katamai
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Orbi satellite losing connection every few hours - Magenta circle

Every few hours, for no apparent reason, my Orbi satelite gets the magenta LED, i lose connection for a few mins and then it reconnects as if nothing happened. I live in a relatively small 74 sqm appartment and the satelite is less than 5m away from the main Orbi router with only one wall in between them. I've tried everything, including factory resetting both the main router and the satelite. Both are running the latest firmware.

 

I'm really hoping there is something i missed because i ordered my Orbi when i was in Switzerland a few months ago, and now i've had to move to Serbia for work for a year, so returning it (unless i can get it fixed with a local distributor) would probably cost more than buying a new satelite.

Model: RBK30| Orbi AC2200 WiFi System
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FURRYe38
Guru

Re: Orbi satellite losing connection every few hours - Magenta circle

If you have small size home, then you may only need just the Orbi router. Satellites need a good 30-40 feet between the router and satellite to start. Try using the Orbi router only and test. The router can cover a good range by itself.

 

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