NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ADS-RBR50
Nov 12, 2021Aspirant
Orbi satellite speed test issues
I'm experiencing significantly slow internet speeds from the Orbi RBR50 Satelite despite the ORBI app speed test confirming the statelite is providing excellent download speed which contrary to the s...
CrimpOn
Nov 12, 2021Guru - Experienced User
ADS-RBR50 wrote:
I'm experiencing significantly slow internet speeds from the Orbi RBR50 Satelite despite the ORBI app speed test confirming the statelite is providing excellent download speed which contrary to the speed measured at the desk top which is measuring 8mbs or less download.
The Orbi app speed test is displaying a report from the Orbi router, not the satellite. Netgear has installed a version of the popular SpeedTest app as part of the Orbi router firmware. When the app Internet Speed icon is selected and then "Test My Speed", the app runs on the router and then transmits the results to the app, which displays them (and a history of recent tests).
SpeedTest run on actual user devices is "what matters" and it is common to observe a difference between the speed reported by the Orbi router and the speed reported by user devices.
I would also focus on the router-satellite link.