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Forum Discussion

Kevinrees7's avatar
Kevinrees7
Initiate
Aug 16, 2017

Orbi satellite stuck on solid blue

I have an orbi rbr50 and rbs50. They have been great until a few days ago I noticed the satellite led lit solid blue and won't turn off. Solid blue for 10 seconds means a stable connection but it woul...
Troubleshooting
swissboy's avatar
swissboy
Initiate
Oct 18, 2017

have the same issue - satellite stuck on BLUE

  • bfam2284's avatar
    bfam2284
    Aspirant
    Oct 21, 2017

    I just contacted support and they checked everything. Had me reset the satellite unit and now the blue light is off. Not sure what caused it, but i did notice that before the power cycle on the satellite unit the connection type was 2.4G on the satellite instead of 5G like it should be. Not sure how or why it switched.