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Forum Discussion

dctheobald's avatar
dctheobald
Tutor
Oct 03, 2017
Solved

Orbi satellites are up but not showing up on Orbi iphone app or orbilogin.com

I have a Orbi Router and 2 satellites.  After following the install instructions successfully, i updated the firmware of all three devices to V2.0.0.74.  Everything appears to be working as expected,...
Troubleshooting
  • dctheobald's avatar
    dctheobald
    Oct 04, 2017

    This issue was resolved by simply rebooting the router.  Once that happened, both the satellites became visible again.

dctheobald's avatar
dctheobald
Tutor
Oct 04, 2017

This issue was resolved by simply rebooting the router.  Once that happened, both the satellites became visible again.

DaveHamilton's avatar
DaveHamilton
Guide
Oct 20, 2017

I’ve got the same setup and same problem. Power-cycled everything last night to no avail. I wonder if this is a bug in the V2.0.0.74 firmware?

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Oct 23, 2017

    Hello Dave 

     

    are you seeing the satellites when logged into the orbis gui?

     

    DarrenM

    • DaveHamilton's avatar
      DaveHamilton
      Guide
      Oct 24, 2017

      I wasn't back when I posted this reply originally, but now they appear as expected in the Orbi GUI.

       

      They were definitely *working* before, I just couldn't see them, was all.