NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi satellites do not connect anymore
Hi All, Till yesterday my Orbi's worked fine, i have two indoor satellites and one outdoor satellite. Now i seems that the router cannot connect with the satellites. I tried rebooting, manual syn...
Hi all,
I returnened the Orbi set and got a new set. The old set was faulty. I connected the new set, there were no problems.
Thank you all for your help.
Yes, press the reset button on each device for 15 seconds then release.
Well i tried two times, first in unplugged all the sats. Next i plugged one sat in. I did a reset on both the router and the sat and waited till both came up and the sat was solid white.
Next i tried to add a sat with the web interface of the router, pressed the sync button on the sat and then in the web interface.
The sat turns solid blue, buth i cannot seem to find it in the app or in the web interface.
The result was both times not ok, no sat was added.
Futhermore i notched something strange, see the picture (5 G Kanaal (channel), this seems off right?) After a reboot it sayed the same (strange charachters).
Any other sugesstions?
What region are you located?
Yes those odd characters should not be there.
What browser are you using? Does this happen in IE11, Firefox or Opera?
Does the RBS appear in the list of connected devices at all on the RBRs web page?
Hi,
Im located in the Netherlands and i'm using Chrome.
The sat is shown in the devices list on 2.4 Ghz. I't seems that i don't have any 5 Ghz connected. Which is strange since i do have those devices, some of theme are in close range.
Any sugestions?
Kind regards,
Roy
Does this happen in IE11, Firefox or Opera?
Does the RBS appear in the list of connected devices at all on the RBRs web page?