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Forum Discussion
Orbi settings for nest protect
I cannot get my Nest Protects to connect to my Orbi router. I have tried every suggestion on the message boards and the Nest websites. I tried talking with Nest support but it was not helpful. I am ...
I'll look at my settings when I get home.
I did find on Nest's site where it says that internal IPv6 is required for the Protect.
I also found this support thread where they explain the first Nest product that supports "interconnection" will install without IPv6, but any additional ones won't becuase they need to use IPv6 to connect to the other Nest devices before it will add to the account. The error you are getting is the one it causes.
If you could send me your Orbi settings I would be so grateful to try them out! I'm not home but I think I left the IPv6 enabled, even after it didn't work, and then we installed the thermostats. But I'll have to check.
Took a look at my settings.
Internet connection type: Auto Detect (which has it set to DHCP).
IPv6 Domain Name Server (DNS) Address: Get Automatically from ISP.
LAN Setup: Auto Config
Since the Protect uses IPv6 locally I would look at the LAN setup. Mine shows the address it assigned the router. If you don't have an address listed there you may have to add that manually.