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Forum Discussion
Framedtrash
Feb 16, 2019Guide
Orbi speed test not working
Hi, Have just purchased and setup my orbi RB550, every thing is working apart from the speed test and the QOS. When ever I try to run a speedtest it fails to run, Have rebooted all devices have t...
Framedtrash
Feb 17, 2019Guide
My modem is a mobile broadband connection and it has a private IP address.
I wonder could this be the cause of the speed test issue???
I wonder could this be the cause of the speed test issue???
ekhalil
Feb 17, 2019Master
Framedtrash wrote:
My modem is a mobile broadband connection and it has a private IP address.
I wonder could this be the cause of the speed test issue???
I doubt that the IP address of the router is an issue, but since you're using an LTE router the issue can be that you're getting very high latency or that the default MTU size (1500) is too big.
- Please try a ping from command prompt from any computer, say ping 8.8.8.8 , what times do you get?
- Please also try the same ping (but with packet size) to see if you will get fragmented ping 8.8.8.8 -s 1500 , which means packet size 1500, if you get errors or fragmented packets then reduce the 1500 in small steps until you find a number that will give you results for the ping.
- If -for example- you find that a value of 1400 succeeds then please use this value to set the MTU size in Orbi as follows:
- FramedtrashFeb 18, 2019Guide
I am using the Orbi in AP mode so i dont have the options for WAN setup