Forum Discussion

Apprentice

Mar 03, 2018

Orbi speed test slower than actual connected devices

My rated ISP service is 250 Mbps down 10 Mbps up. When I run the speed test from QOS area in the Orbi log in I get 167 Mbps down and 12 Mbps up. However when I test a device connected to the ...

Troubleshooting

FURRYe38

Guru - Experienced User

Mar 03, 2018

Yes.

Your using a version of FW that was pulled off line by NG. You might try to down grade and see if this helps any.

Vandergraffwrote:
Its a a Netgear CM500 - all 16 down channels are bonded with good SNR and signal levels.

Yes nothing else running when doing speed test - and it gives consistent results on successive runs.

Firmware - V2.1.2.18

It is not clear from your comments - are you saying QOS speed test will limit speed of connected devices?

webminster

Luminary

Mar 03, 2018

There are reports in the forum that the speedtest built into Orbi is not reliable. There's even a few reports that running the QoS speedtest has caused some units to become unstable, or slow down.

Vandergraff
Apprentice
Mar 03, 2018
Is there any way to turn QOS off once on. If so its not obvious - at least to me?

Thanks
- FURRYe38
  Guru - Experienced User
  Mar 03, 2018
  Do a factory reset and then don't configure QoS or run the speed test.
  
  Vandergraffwrote:
  Is there any way to turn QOS off once on. If so its not obvious - at least to me?
  
  Thanks
  - Vandergraff
    Apprentice
    Mar 03, 2018
    FURRYe38wrote:
    Do a factory reset and then don't configure QoS or run the speed test.
    
    Vandergraffwrote:
    Is there any way to turn QOS off once on. If so its not obvious - at least to me?
    
    Thanks
    Really - thats the only way to turn off QOS?
    
    While I can do that - not sure the local (family) online community will appreciate the downtime - local IT support (me) will get many calls and poor service ratings.
    
    Seems a little silly that turning off QOS needs a factory reset.