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Forum Discussion
Orbi stops working but can be reset
My Orbi keeps going down and I'd like to see if I can understand why before replacing/returning. To be more concrete: 1) my Macs show still connected to our local ORBI network (I have a main unit an...
That was both very helpful (that I'm not alone) and dissapointing (that they haven't addressed this issue) all at the same time.
Given this appears to be a known issue, does anyone from Netgear have anything to add before I return these? I love the concept (wifi mesh) and form factor of these. But if netgear doesn't have the basics right what's the point?
Chris
It appears this is in fact a firmware issue. I downgraded, per a private message from someone who I assume, but don't know, was from Netgear support, to an older firmware version and it seems fine for the limited time since that downgrade.
How did you reset.
I am having problems.
Firmware update today and then no access to internet.
Then tried a reset of main router reset appeared to reset in that i had flashing light however still did not connect. (Behind virgin modem).
Able to connect directed with macbook to virgin hence this email.But cannot connect to the orbi in any way any suggetions.
Btw since I tried to reset orbi agina thinking this was something now that does not work either.
- What is the Mfr and model# of the ISP modem? Built in router here by chance?When doing a reset, you can press in the reset button on the back of the router or satellite until the top led turns on amber, then let go. Or use the web page for the router/satellite to do an ERASE under Advanced tab/Advanced settings/Restore and Back up.
NabsG wrote:
How did you reset.
I am having problems.
Firmware update today and then no access to internet.
Then tried a reset of main router reset appeared to reset in that i had flashing light however still did not connect. (Behind virgin modem).
Able to connect directed with macbook to virgin hence this email.But cannot connect to the orbi in any way any suggetions.
Btw since I tried to reset orbi agina thinking this was something now that does not work either.
- Got it working used manual firmware and then used MacBook to push it to the orbi.
Thanks
