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Orbi surface cleaning

Orbi surface cleaning

I have an ORBI RBR50 + Satellite that is about 6 years old (4UX26B5E000C4) and still in excellnt working order.

 

But the surface of both units has become "sticky", so that dust aheres to it and won't wipe off with a dust rag or damp cloth. I'm afraid to try cleaning the outside of the units with something stronger. Is that common for an Orbi of that age? Is there a way to clean the unit or restore the surface?surface dust that won't wipe cleansurface dust that won't wipe clean

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3
plemans
Guru

Re: Orbi surface cleaning

I usually just spray a cloth with cleaner and then wipe the orbi. I make sure its not dripping wet, just damp before wiping. I also make sure its powered off. 

I have one thats in an area that gets a bit dirtier and thats all I do. 

Message 2 of 3
pdeethardt
Apprentice

Re: Orbi surface cleaning

Here's another thread about the same issue: https://community.netgear.com/t5/Orbi/Orbi-RBR50-material-became-sticky/m-p/1759762

 

Unfortunately I don't see any real solution to the issue in there.

Message 3 of 3
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