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kmichalec's avatar
kmichalec
Apprentice
May 09, 2020

Orbi with ATT Fiber download speeds cut in half

I just had ATT Fiber 1000 installed with a BGW210-700 Gateway from AT&T.  I am running the Orbi as the Router behind it.  I set up the Orbi as fixed allocation of 192.168.1.253 in the IP Allocation screen, left DHCP on, Turned off WiFi, DIsabled Packet Filtering, and turned on IP Passthrough with Allocation Mode: Passthrough + Passthrough Mode: DHCPS-fixed + selected the RBR50's mac address from the device list.  I also set all the Firewall Advanced settings to OFF.

 

When I run a speed test on the BGW210-700, I get  976dl/903ul.  I have the ORBI RBR50 connected via cable to the BGW210-700, and when I run a speedtest on the Orbi, I consistently get 475dl/902ul (half the download speed).  And that's hardwired. Wifi (obviously) goes down from there.  

 

Any suggestions of what to check or what could be cutting my DL speed in half?  I use the Orbi as my router and run the DHCP server in the 10.0.0.x range, with the RBR50 itself as 10.0.0.1, and all others routing from .2 on.  I have two satellites in other areas of the house, one backhauled via wire, and the other backhauled via WiFi.

 

Some of my settings:

  • Under Lan setup -> LAN TCP/IP Setup:
    • RIP Direction = BOTH (default)
    • RIP Version = Disabled (default)
  • Under WAN setup:
    • I do have a default DMZ server set up for 10.0.0.200 which is the IP reservation for my Ring Doorbell camera
    • Disable IGMP Proxying is checked (default)
    • NAT Filtering = Open with Disable SIP ALG as unchecked
  • No port forwarding or triggering set
  • Dynamic DNS is unchecked
  • No static routes
  • UPNP is off
  • IPV6 -> Internet Connection type is Disabled (default)

 

Any ideas what to try?

 

(PS - Yes, I tried a new cable.  No difference...)

7 Replies

  • If you're running the Orbi's own speedtest, to verify that it doesn't have limits and is reporting accurate info I suggest also running other speedtests on other devices.  If you get consistently limited download speeds then we will be more confident of some bandwidth limitation imposed by the Orbi.

     

    For example, hardwire a laptop to the Orbi and run speedtest.net in a browser.  Also try running the Speedtest mobile app on an iPhone connected wireless over 5G (yes, wireless has its own limits but if you can get speeds higher than 475Mbps down over 5G).

    • kmichalec's avatar
      kmichalec
      Apprentice

      Thanks for the suggestions.

       

      When I connected my laptop to the Orbi via cable, and run SpeedTest.Net,  I get 450 DL.

       

      When I connect my laptop to the ATT Gateway via cable, I get 750DL.

       

      When I connect my laptop via 5G wifi to the Orbi, I get 260DL.

       

      When I connect my iPhone 11 Pro via 5G wifi to the Orbi, and run the SpeedTest.net app, I get 325DL.

       

      So there is a noticable degration between the ATT Gateway and the Orbi somewhere.  

       

      Also, before this, I had WideOpenWest (cable provider) at 500Mbps service.  That was using a Arris SB6190 Cable Modem (no gateway, no router, no wifi, etc - Just a straight cable modem), going to the Orbi and then Orbi doing the routing.  When I had that, my iPhone 11 Pro would hit 425-450 regularly (I can see it in the SpeedTest.net history), and my wired laptop connection would hit 500-550.

       

      So, I've upgraded to 1 GB Fiber service from AT&T instead of 500Mbps cable service from WideOpenWest, replaced the Arris SB6190 cable modem with a BGW210-700 Gateway, and everything else behind it is the same (Orbi RBK50 and all associated devices).  And my DL speeds are lower than they were before. (UL's are higher)