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Forum Discussion
kmichalec
May 09, 2020Apprentice
Orbi with ATT Fiber download speeds cut in half
I just had ATT Fiber 1000 installed with a BGW210-700 Gateway from AT&T. I am running the Orbi as the Router behind it. I set up the Orbi as fixed allocation of 192.168.1.253 in the IP Allocation s...
kmichalec
May 09, 2020Apprentice
Thanks for the suggestions.
When I connected my laptop to the Orbi via cable, and run SpeedTest.Net, I get 450 DL.
When I connect my laptop to the ATT Gateway via cable, I get 750DL.
When I connect my laptop via 5G wifi to the Orbi, I get 260DL.
When I connect my iPhone 11 Pro via 5G wifi to the Orbi, and run the SpeedTest.net app, I get 325DL.
So there is a noticable degration between the ATT Gateway and the Orbi somewhere.
Also, before this, I had WideOpenWest (cable provider) at 500Mbps service. That was using a Arris SB6190 Cable Modem (no gateway, no router, no wifi, etc - Just a straight cable modem), going to the Orbi and then Orbi doing the routing. When I had that, my iPhone 11 Pro would hit 425-450 regularly (I can see it in the SpeedTest.net history), and my wired laptop connection would hit 500-550.
So, I've upgraded to 1 GB Fiber service from AT&T instead of 500Mbps cable service from WideOpenWest, replaced the Arris SB6190 cable modem with a BGW210-700 Gateway, and everything else behind it is the same (Orbi RBK50 and all associated devices). And my DL speeds are lower than they were before. (UL's are higher)
56bailey56
Jul 09, 2020Aspirant
kmichalec wrote:Thanks for the suggestions.
When I connected my laptop to the Orbi via cable, and run SpeedTest.Net, I get 450 DL.
When I connect my laptop to the ATT Gateway via cable, I get 750DL.
When I connect my laptop via 5G wifi to the Orbi, I get 260DL.
When I connect my iPhone 11 Pro via 5G wifi to the Orbi, and run the SpeedTest.net app, I get 325DL.
So there is a noticable degration between the ATT Gateway and the Orbi somewhere.
Also, before this, I had WideOpenWest (cable provider) at 500Mbps service. That was using a Arris SB6190 Cable Modem (no gateway, no router, no wifi, etc - Just a straight cable modem), going to the Orbi and then Orbi doing the routing. When I had that, my iPhone 11 Pro would hit 425-450 regularly (I can see it in the SpeedTest.net history), and my wired laptop connection would hit 500-550.
So, I've upgraded to 1 GB Fiber service from AT&T instead of 500Mbps cable service from WideOpenWest, replaced the Arris SB6190 cable modem with a BGW210-700 Gateway, and everything else behind it is the same (Orbi RBK50 and all associated devices). And my DL speeds are lower than they were before. (UL's are higher)
I am experiencing exactlly the same issue as described by kmichalec on my Orbi router. I have Ziply Fiber (formerly Frontier FiOS) and just "upgraded" from the 500/500 plan to the 1Gig plan. My wired speed test results are nearly identical to those reported by kmichalec . I'm connected directly to the Frontier FiOS ONT with my Orbi BRB50, then hard wired to my PC. Any suggestions are appreciated.
- FURRYe38Jul 09, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?Speed testing with a wired PC?
56bailey56 wrote:
I am experiencing exactlly the same issue as described by kmichalec on my Orbi router. I have Ziply Fiber (formerly Frontier FiOS) and just "upgraded" from the 500/500 plan to the 1Gig plan. My wired speed test results are nearly identical to those reported by kmichalec . I'm connected directly to the Frontier FiOS ONT with my Orbi BRB50, then hard wired to my PC. Any suggestions are appreciated.