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Forum Discussion
Aronius
Mar 23, 2019Tutor
Orbi with Sky Q
Hi, I installed my Orbi’s the other day , all devices are getting a strong stable wireless connection except the Sky Q’s. Connecting them to the orbi network (my virgin hub is in modem mode) is ok...
FURRYe38
Oct 08, 2019Guru - Experienced User
Aronius wrote:
Thankyou for the detailed reply! :)
When I said “The router is also connected to a RBS50 Orbi satellite .” ... I meant that it is wirelessly connected, there is no Ethernet connection between the Orbi router and the satellite. With this is mind should I still disable the ‘daisy chain’ on the RBR?
To test operation, yes disable Daisy Chain.
Why do the satellite and router both need to be connected to this switch? It is a 5 port TP Link switch (see attached) which had a Xbox, tv and Sky Q mini wired to the switch, the switch is then wired to the orbi router. I didn’t think this had anything to do with the satellite?
I was under the presumption that your RBS was wired to the switch. My bad.
And I don’t deliberately have 2 WiFi systems in my house, I have the Orbi WiFi and my Sky Q WiFi, and the Sky Q main box communicates with my two sky minis via 5GHz/2.4ghz WiFi. Many people must have the Orbi system and Sky TV in the same house but I can’t find the problem I’m having anywhere else.
You have two wifi systems under one roof. This can be problematic.
Does the ISP require this wifi for your TV services?
One thing to ensure if you have to have the ISP wifi running, set channels between the Orbi system and the TV system far appart, i.e. Orbi set 2.4Ghz to channel 11 and TV wifi to channel 1. Same with 5Ghz, use channels far appart on each system.
Keep the devcies more than 6 feet away from each other.
Not everyone has SKY TV services. Maybe in your region.
What do you mean by your last point? I am going to try to wire my last sky mini to the Orbi router so all my Sky Q products are wired and then I can disable the WiFi on the sky boxes, is this okay? Yes, give this a try. By shutting off the SKY TV wifi, if thats possible and maintain there services thru the Orbi, this would be simplifying the system.
Aronius
Oct 08, 2019Tutor
Okay. I will disable the daisy chain setting later and see how it works out. If I get another satellite I assume I will have to turn it back on?
For the actual TV shows and programs, Sky does not require internet just a satellite signal 📡. But for features like Catch up TV, sky cinema , demand ext it requires broadband. However, where the second WiFi is created, is where the Sky box communicates with sky minis. Basically instead of having lots of sky boxes you have sky minis which connect to the main sky Q box via WiFi (they run of the main sky box, all recording are shared so you can start a show right where you left off on any box). This is very helpful as then only one cable from the satellite dish is required to go into the the main sky Q box and it makes life easi. (The minis only require a power cable and then everything on TV is accessible!)
However as I said if I Ethernet all my Sky q devices to the Orbi’s , they can communicate with the main Q box like via the Orbi WiFi instead , theoretically. So I will do this and get back to you, hopefully it will work out and I can turn of the Sky Q WiFi!
I have already set my Orbi WiFi to channel 48 5GHz and the Sky Q WiFi to channel 36 5GHz, they still collide with eachother but not as much as before.
Thanks for the help! :)
For the actual TV shows and programs, Sky does not require internet just a satellite signal 📡. But for features like Catch up TV, sky cinema , demand ext it requires broadband. However, where the second WiFi is created, is where the Sky box communicates with sky minis. Basically instead of having lots of sky boxes you have sky minis which connect to the main sky Q box via WiFi (they run of the main sky box, all recording are shared so you can start a show right where you left off on any box). This is very helpful as then only one cable from the satellite dish is required to go into the the main sky Q box and it makes life easi. (The minis only require a power cable and then everything on TV is accessible!)
However as I said if I Ethernet all my Sky q devices to the Orbi’s , they can communicate with the main Q box like via the Orbi WiFi instead , theoretically. So I will do this and get back to you, hopefully it will work out and I can turn of the Sky Q WiFi!
I have already set my Orbi WiFi to channel 48 5GHz and the Sky Q WiFi to channel 36 5GHz, they still collide with eachother but not as much as before.
Thanks for the help! :)