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Orbi20
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Orbi20
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Re: Orbi20
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Both wired and wireless connections are lost?
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Re: Orbi20
Use a PC or laptop and a web browser, log into the RBR web page at 192.168.1.1 or orbilogin.com
Power OFF the ISP modem and RBR for 1 minute then back ON with modem first. Then the RBR.
Both wired and wireless connections are lost?
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Re: Orbi20
Are both wired and wireless connections lost when this happens?
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Re: Orbi20
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
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