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Forum Discussion
AmitR
Jan 03, 2018NETGEAR Employee Retired
OrbiOS 2.1.1
The Orbi team at NETGEAR is aware that some users are experiencing higher than expected Orbi Router reboots, special characters in WiFi Passwords and WiFi / Internet disconnects. We believe these is...
- Jan 16, 2018
Let me give you a quick update on where NETGEAR is with the OrbiOS.
Just before Christmas break, we paused the distribution of OrbiOS 2.1. Very soon, we're about to restart the distribution of a slightly updated version of the beta (2.1.2). In addition to the major new features introduced in 2.1 (e.g. Circle, Ethernet Backhaul), this firmware is expected to address the high CPU issue, as well as the special character in PSK issue as well as support for the Outdoor Orbi. Check Release Notes for complete list.
We are continuing to work on the issues with Google devices that have been documented in the press (several users have provided links here).
My recommendation is that you should either use the Orbi Mobile App (if you haven't seen it recently, check it out, we've made some major improvements) or the Web UI to check for new firmware or wait until your system gets auto-upgraded.
To answer your question, Stars_fan. When Orbi are connected over Ethernet backhaul, the 5GHz band becomes hot standby.
Orbi Product Management
lowepg
Jan 16, 2018Apprentice
Or... take your money and spend it with a company that treats ALL its customers well/ not just the “pro buyers”
wase4711
Jan 16, 2018Luminary
good luck finding one of those..
and, unfortunately, the Orbi is the fastest wifi"mesh" router out there now, so if thats what you want, your choices are pretty limited
- HoopIIIJan 16, 2018TutorI updated to the Zyxel Multy X AC3000 Tri-Band. Works great and is just as fast or faster. I'm getting faster with no dropped or reboots. Had it for 5 days, very happy I moved on. Check there forums. No issue, so there are companies handling the Google home issue correctly. I have 4 Minnie's, home and a Chromecast. No issues since upgrading to the Multy X.
- RSRAJan 17, 2018Star
“the Orbi is the fastest wifi"mesh" router out there now, so if thats what you want, your choices are pretty limited”
Zyxel’s Multy X has exactly the same specs and although slightly limited in terms of its current firmware, has given me a month of flawless performance with backhaul speeds of 500mbps. Thankfully, I was able to return two sets of Orbi to Amazon without issue.