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Forum Discussion
raykag
Apr 28, 2018Guide
OrbiOS 2.1.4.10 kills Internet access if you use Ethernet back haul
I'd been happily using the RBK50 Orbi AC3000 single satellite system since June of 2017 and started using ethernet back haul succesfully around October 2017. Typically 8-16 connections at any given ...
- Oct 04, 2018
I updated my firmware to 2.2.1.210 today and it solved the ethernet back haul taking the internet connection down and eliminated a couple of other oddities that I was experiencing.
FURRYe38
Apr 29, 2018Guru - Experienced User
Did you do a factory reset then set up the system again from scratch then try the wired back haul? Others have been getting theres to work.
Any network LAN switches in between the router and satellite by chance?
raykag wrote:
Thanks to everyone for their suggestions.
I did try to connect the satellite via wireless back haul first, and it worked fine. After making sure it was stable, I tried to switch to wired ethernet back haul, and it worked for about three minutes and then everything quit working. No internet connectivity either wireless or even wired. Couldn't even log-in to the router wired.
So, if you want to save your self some extra heartache, I'd suggset either rolling back to earlier firmware if you know how to stop auto firmware updates, or stick with wireless back haul and hope for a firmware fix. Of course, I'd prefer the Ethernet back haul, but I have not figured out how to stop auto firmware updates, so I'm just living with 2.1.4.10 and wireless back haul for now.
One other "gotcha": If you decide to factory reset the router/satellite, and update firmware, make sure you do that using wireless back haul. I had the satellite firmware get corrupted and had to exchange the hardware a second time because there was no way to recover from my situation. Found out through another thread that was a "known issue".
Good luck to all.
raykag
Apr 29, 2018Guide
Yes, tried the factory reset, connect wireless back haul, update firmware (suppose I could have skipped this, but again worried about auto firmware update, which would unpredictably crash me), then tried wired back haul. Worked for about three minutes.
When I had all the problems, I removed all other wired devices, switches and access points, and worked to get just the Orbi wired back haul working. Same problem. Tired of my family complaining to me about no connectivity (they will deal with slower, although can't say I've seen a big performance hit), and can't spend mlore time dealing with it now, so I'll settle with wireless back haul for now.