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Forum Discussion
AmitR
Feb 13, 2018NETGEAR Employee Retired
OrbiOS MR 2.1 issues
I wanted to reach out to provide a quick update on OrbiOS 2.1 software. We believe that these issues are affecting some users. Rest assured that we've been following this issue and working hard beh...
webminster
Feb 20, 2018Luminary
Nothing new announced here yet.
lbdyck
Feb 21, 2018Star
So since upgrading to the beta a couple of weeks ago the major problem we had was our windows 10 64bit desktop and laptop would not connect after a reboot without several disconnects, turning off/on wifi, and prayer. This afternoon our Brother MFC-L8850CDW printer connect via wifi stopped working - and nothing will get it to work - it connects via wifi and now usb but still won't print. Even rebooted the router with no joy.
Frustrations are mounting. Please publish an updated firmware soon.
- lbdyckFeb 21, 2018Star
What is the recommended process to downgrade from V2.1.2.18 to 2.0.1.4?
Do I start with the router or with the sats?
- Divern2deepFeb 21, 2018Tutor
I would not change your firmware at all unless you are having problems with your ORBI system. If you can, I would stick with version 2.1.2.18. which for me has been the most stable. What I found to create this stability in this version was to avoid changing any factory settings with respect to device names for the router or the satellite, wireless SSID, and wireless network key. The only thing I would change is the password for administration of settings on your router, but keep the factory provided user name "admin"
If you choose to downgrade to 2.0.1.4 then with regards to order of firmware "upgrading" I always start with the satellite and then do the router. Make sure you download the "upgrades" and do them manually per the Netgear website instructions. Do not do the "upgrades" automatically using the adminstration ORBI webpage online update tab! Also, I find that after all upgrades are done you should reset your modem, then router, and then satellite in that order. Good luck, and may the NETGEAR ORBI router upgrade/downgrade force be with you.
NETGEAR TEAM: AS YOU CONTINUE TO TROUBLESHOOT FIRMWARES AND IMPROVE THE OVERALL SYSTEM STABILITY, I WANT TO POINT OUT THAT AFTER USING MY IPHONE ORBI APP TO INSTALL THE ORBI ROUTER AND SATELLITE AND CREATE A CUSTOM WIRELESS SSID AND PASSWORD WITH SPECIAL CHARACTERS, THIS INFO WOULD NOT UPDATE CORRECTLY WHEN VIEWED LATER IN THE ORBI ROUTER ADMIN WEBPAGE UNDER THE "BASIC" TAB - WIRELESS SETTINGS. IT WOULD DELETE SOME CHARACTERS AT THE END OF THE KEY. SUBSEQUENTLY MY SATELLITE WOULD NOT CONNECT WITH THE ROUTER AND THE ROUTER WOULD REBOOT ON ITS OWN MANY TIMES. THIS LED ME TO STRICTLY USE THE FACTORY SETTINGS YOU FOLKS PROVIDED AND I HAVE BEEN RUNNING STABLE EVER SINCE ON VERSION 2.1.2.18.
- austoonzFeb 21, 2018Guide
So as previously noted, my RBR50 auto-updated to the v2.1.2.18 firmware. At somepoint since my last post, my original RBS50 satellite also updated itself to 2.1.2.18 firmware.
I just added a 2nd RBS50 to my Orbi mesh (added to the RBR50 and RBS50), and updated it manually to the 2.1.2.18 firmware and so far so good.
I've seen notes here about Wifi SSID names etc; mine is all lowercase, with an all lowercase password as well. In case that helps anything from Netgear's side.