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Oribi RBR20 loses connection on a daily basis

Logo_guy
Aspirant

Oribi RBR20 loses connection on a daily basis

Almost every single day I lose internet connection with this router. I call my internet company and it shows no inturruptions on internet and they suggest to me that it could be the 3rd party router. Any suggestions on how to fix this? I also have one ethernet cable connected to the router going straight to my gaming PC.  On another forum I was reading they suggested intel commands, but every time I try something like they suggest the commands are invalid. Any help would be appreciated.

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 3
FURRYe38
Guru

Re: Oribi RBR20 loses connection on a daily basis

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Tab/Advanced Settings/Wireless Settings

 

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

 

https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...

Message 2 of 3
Logo_guy
Aspirant

Re: Oribi RBR20 loses connection on a daily basis

Okay, that's a lot of info. Let me get it all answered. May take me a bit. 

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