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Forum Discussion
Parental Controls not working
With all of the other Orbi issues I've been experiencing this has been a low prioritiy. For months I've not been able to get the Parental Controls working on my Orbi on various firmware versions. Wh...
Ok. I did a factory reset and could then login with my NetGear OpenDNS login.
However, it doesn't work at all anyway.
* I set the default filtering to low.
* I then went to a device in the network map and set that device to Moderate. It saved.
* Go back an hour later and look at that device and it's back to default filter settings.
I tried many devices in my house. Same issue. It doesn't stick at all.
I then tried making the default Moderate and then going to devices to make them lower. It then suddenly says my own device is using a ByPass account and I need to log out of that. Well I NEVER set up a bypass account at all, so WTF? (I then tried setting up a bypass account so I could log out of the thing I never created and never logged in as... didnt work)
Then I went to bed. Woke up and opened up Genie and it asked me to log in with my Netgear OpenDNS login again because it seems to have forgotten I did anything. Oh but now I can't log in at all! I'm back to the same 'cant log in at all' stuff that I had to do a factory reset to fix.
TOTALLY AND ABSOLUTELY BROKEN. Truly false advertising. What a waste of money and time so far.
My parental controls worked fine for a few weeks and now I'm getting the same problem again. Only a complete reset and manually setting up the Orbi again will fix it. So frustrating. @DarrenM