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pstoric83's avatar
pstoric83
Guide
Apr 12, 2019
Solved

Port forwarding not working

I have an Orbi RBR20 with the plugin wall satellite that’s functioning ok but I can get port forwarding working for our Hikvision DVR. I made a new custom Rule (Camera DVR) and entered the port range...
  • offenbacher54's avatar
    offenbacher54
    Sep 26, 2017

     

    Nachtrag:

    wundersamerweise taucht in der DSL-Leitungsbeschreibung im "neuen" Router der Hinweis auf VDSL2 auf

     

    DSL aktiv seit:
    x-Tagen, n-Stunden, 11 Minuten
    VDSL2 17a (ITU G.993.2)....  mit 51.392 kbit/s
    10.047 kbit/s

    Gebucht und ankommend erreichen mich max. 16Mbit/s download.

    Ein VDSL2 Anschluß an einem ADSL Router ....erklärt sicherlich die standhafte Weigerung des D6200B mit dem neuen Annex-J zu reden.

     

    Sorry für die Konfusion

ekhalil's avatar
ekhalil
Master
Apr 12, 2019
pstoric83 wrote:

........

When log into a PC that’s on-site and test via canyouseeme.org for ports 16000 -16003 it shows they are not open. ..............

Two possible reasons:

  1. The ISP modem/router is blocking the request before it reaches Orbi. 
  2. The protocol you used in the port forwarding (udp/tcp) does not match the incoming request. What protocol did you choose?
  • pstoric83's avatar
    pstoric83
    Guide
    Apr 14, 2019

    I've ahve both TCP adn UDP being forwarded for that port range and that's correct. I use that DVR at multiple locations with the same settings and it works great. Only difference is that they have a Sonicwall instead of Orbi at the others.

     

    As for modem, don't remeber, will need to check next time I am on-site (not sure when that will be) but the modem shouldn't be blocking it.

  • pstoric83's avatar
    pstoric83
    Guide
    Apr 14, 2019

    You can see in the pricuter it's running 2.3.1.44

    • pstoric83's avatar
      pstoric83
      Guide
      Apr 15, 2019

      Turns out the port forwarding on the Orbi was working ok. I was finally able to remote into the DVR box from a local PC and ports the security guy said to forward were different from the ones programmed into the DVR box. Once I corrected those to the ones I had forwarding all is working. Thanks for the assistance anyway!