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Orbi WiFi 7 RBE973
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Re: Purple router ring- RBR50

BillYoung
Luminary

Purple router ring- RBR50

To whom it may concern:

My router ring color is purple. In an attempt to fix it, I changed from Router Mode to AP Mode. No change in ring color.

I was looking for the post that talked about router ring colors and I couldn't find it.

But more importantly I need this fixed. I currently have no internet.

So how do I fix this?

Firmware version: 2.7.3.22
Router mode: AP
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 5

Accepted Solutions
CrimpOn
Guru

Re: Purple router ring- RBR50

Depending on how much effort has been put into customizing the Orbi configuration (assigning IP's, giving names to devices, etc.) the easiest step is to do a Factory Reset and start over.

https://www.youtube.com/watch?v=cMw4ePACgc4 

 

(In my case, a reconfiguration takes me over two hours and it is my last resort when every other possible effort has failed.)

View solution in original post

Message 3 of 5

All Replies
CrimpOn
Guru

Re: Purple router ring- RBR50

Router LED and Ring colors are explained here:

https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean 

 

There must be at least one router in the network, either the ISP device or the Orbi.  If the ISP device is "only a modem", then the Orbi cannot be placed in Access Point (AP) mode.

Message 2 of 5
CrimpOn
Guru

Re: Purple router ring- RBR50

Depending on how much effort has been put into customizing the Orbi configuration (assigning IP's, giving names to devices, etc.) the easiest step is to do a Factory Reset and start over.

https://www.youtube.com/watch?v=cMw4ePACgc4 

 

(In my case, a reconfiguration takes me over two hours and it is my last resort when every other possible effort has failed.)

Message 3 of 5
BillYoung
Luminary

Re: Purple router ring- RBR50

I have done the factory reset. To get the ORBI back and running, I need the initial password for the network. I have lost the paper that had it.

Is there any way to retrieve it?
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 4 of 5
CrimpOn
Guru

Re: Purple router ring- RBR50

The initial WiFi name (SSID) and password are printed on the product label (bottom of case)

Message 5 of 5
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