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Orbi WiFi 7 RBE973
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RBK30 - Very fast when connected to satellite but very slow when connected to main router

penguinknot
Follower

RBK30 - Very fast when connected to satellite but very slow when connected to main router

I have 100mbps from my cable provider. I have the RBK30 with an additional satellite so two satellites (all have the confirmed latest firmware). One satellite is in the living room and the other is in the detached garage and both have a good signal. When I'm connected to the satellite in the living room or garage, I have 100mbps speeds. However, if I am connected to the main router, I get very slow speeds (less than 2mbps in most cases) and long pings. It doesn't matter if I am 1, 2, or 10 feet away from the main router - always slow speeds. Any thoughts?

Model: RBK30| Orbi AC2200 WiFi System
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FURRYe38
Guru

Re: RBK30 - Very fast when connected to satellite but very slow when connected to main router

What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?
What Speeds UP and Down do you pay for? 

What are ethernet speeds with a wired PC? 

What devices are you testing with? Try different devices as well. 


What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

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