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Re: RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections

LostInAustin
Aspirant

Re: RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections

So I ran into this with my LG TV with a wired Ethernet connection.
It was extremely frustrating.
It’s because your Orbi wants an admin password.

Go to the WebOS app on the TV and pick a site. It will prompt you for an account name and password.

Use the admin account and password that you set up on your router.

You should be able to connect your apps after that.
Message 26 of 33
FURRYe38
Guru

Re: RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections

Any progress on this? 


@petersuarez wrote:

What are your thoughts on the fact that both LG and Sony TV won't work?  Two seperate manufactureres.  Yet my wife's computer works fine on the wired.  Before I got the Orbi, Spectrum's modem and router combo worked fine for the TV's.

 

Regarding the structure of the switch.  TV wires connect into switch and the switch connects to the RBR?


 

Message 27 of 33
petersuarez
Aspirant

Re: RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections

Thanks for your reply but my issue was resolved.

Faulty cables was the issue.

All good now.  The Orbi's solid.

 

Message 28 of 33
FURRYe38
Guru

Re: RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections

Glad you found the problem. Was wondering. 

Mark your thread and solved so others will know. 


Enjoy. Smiley Wink


@petersuarez wrote:

Thanks for your reply but my issue was resolved.

Faulty cables was the issue.

All good now.  The Orbi's solid.

 


 

Message 29 of 33
petersuarez
Aspirant

Re: RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections

Turns out that my electrician from 2 years ago had attached the end of the eternet incorrectly.  The thing you actually plug into the TV was backwards.  For whatever reason the connections stopped working when I introduced the Orbi.  

Message 30 of 33
FURRYe38
Guru

Re: RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections

Ah ha. Yes incorrect LAN cable wiring can cause problems. 

Glad you found it. Smiley Wink

Message 31 of 33
gr8sho
Virtuoso

Re: RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections

I’ve been a victim of this myself. It was purely by accident and probably process of elimination that finally pointed to the culprit. Sadly more expensive attempts were made to swap hardware that turned out to be unnecessary along the way.
Message 32 of 33
petersuarez
Aspirant

Re: RBK50 Orbi AC3000: Two Smart TV's won't make LAN Connections

Sorry to hear about your experience.

I have to probably apologize to one or two Netgear agents cause I was 100% sure that it couldn't be the cables since the TV's worked before the Orbi.  Process of elimination had me convinced. The only thing that changed was the Orbi.  

 

Spectrum actually sent me a technician and he was the one who recommended someone that for $100 per hour would eventually resolve it.

Took him 45 minutes to fix the connectors.  Oy vey!

Message 33 of 33
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